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Hotel Indigo Napa Valley

4195 Solano Avenue

Napa, California

94558

United States

入住: 3下午

退房:11上午

入住年齡:18

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Napa Valley 4195 Solano Avenue

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
81%
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整體經驗

4.1

根據 830 評論
81%
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Ratings Breakdown

830評論

  • 5 星級
    443
  • 4 星級
    198
  • 3 星級
    84
  • 2 星級
    48
  • 1 星級
    57

Clean and Cozy

By

11月 22, 2022

Hotel Indigo was no frills, clean and comfortable. Super easy getting in and out, rooms were clean, bed was comfortable. Bathrooms are a little small but not a problem. They have a small bar area and I appreciated the self-serve jugs of water.

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I got a filthy, slept in bed that had been made up to appear fresh.

By

11月 19, 2022

platinumelite

The title really says all you need to know to stay away from this property...but there is more to tell. First, I did not contact the front desk after pulling down the duvet and seeing various human hairs, specks of dirt and small unidentifiable stains on the wrinkled fitted sheet. I had just driven over 450 miles that day, and I was tired and so angry about the filthy bedding that I decided not to make a scene at the front desk. I simply pulled the flat sheet all the way up over the fitted sheet and slept on that. That was not at all satisfying.
My room had some dust and dirt mostly in hard to reach places where it would have taken a little effort to get rid of it. The upholstered chair had multiple stains on it, and the reading lamp next to the chair did not work. There was a lamp base along with another lamp part just being stored in the corner of my room.
And I could not discern if the crud in the tile grout of the shower was mold or just dirt.
All of these problems are not the result of one rogue, lazy housekeeper; rather, they are signs of a systemic failure at this property - a failure from the top down.
I read through many of the hotel's reviews; the negative ones get a generic response, something to the effect of "we are sorry; we will hold a staff meeting about your concerns and will make amendments." I would prefer to receive no response at all, rather than one like that.

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Nice weekend stay.

By

11月 16, 2022

Clean modern boutique hotel with welcoming staff. It was a wonderful weekend stay. Thank you very much!

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I enjoyed the wine bar

By

11月 14, 2022

Of course any decent hotel accommodation in Napa needs to have a wine bar with staff that know a little about wine. And this place did. It also had a better than average breakfast for a IHG hotel. Slept great and enjoyed the my overall stay.

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Nice vibe

By

11月 14, 2022

Pleasant relaxing atmosphere Located in the perfect location for touring the area. Beautiful sunroom to enjoy a custom cooked breakfast. Friendly, efficient helpful staff.

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Weird location

By

11月 14, 2022

Was in a weird location in Napa, definitely not what you expect based on pictures. Close enough to Yountville to get good food. If you are a diamond elite, make sure you ask for your welcome amenity right away. They automatically gave me the points but I did not want that, I wanted the breakfast. I asked for the breakfast and told them to take the points back, but she refused

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Great location

By

11月 12, 2022

Easy in and out about Napa & Sonoma.
Excellent breakfast & coffee.
We would definitely come on our next wine tasting adventure.

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Clean room and comfortable bed

By

11月 03, 2022

I had a great time staying at this hotel. The room was very clean, the front desk was very friendly and it was very convenient to go to near by attractions, such as wine tasting, hot air balloon rides, and steak house.

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Location and cleanliness

By

11月 01, 2022

The location of this hotel was perfect for our Napa trip itinerary. Seconds from downtown Napa and closer to all the northern vineyards than any hotels in American Canyon. Less time on the road meant more time making memories. The additional cost was well worth it.

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Nice rooms and friendly service

By

10月 29, 2022

We stayed at the Indigo on our way to the wineries in Napa. It was a very nice stay for the price and the staff was friendly and helpful. We very much enjoyed the stay and would stay here again in the future.

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Great employees!

By

10月 21, 2022

Great employee staff, friendly and very accommodating.
Nice location in valley and acceptable property condition.
Italian restaurant recommended by staff was very good and within walking distance.
Hotel Indigo property was Overpriced, but what isn’t these days!

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Disappointing Stay

By

10月 19, 2022

The bathroom shower didn’t grain so you stood there in dirty water. Mold on the grout I. The shower and around the bottom on inclosure. Commode would run unless you fixed the flapper valve which would stick. People upstairs that clomped around the room all night. Overall a little tired and need of an upgrade. Not like any other Indigo we have stayed in

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