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voco Oxford Thames

Henley Road,

Sandford on Thames

Oxford

OX4 4GX

United Kingdom

入住: 3下午

退房:11上午

入住年齡:18

線上訂房或
撥打訂房專線

Oxford Thames Henley Road, Sandford on Thames

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
推薦此物業

整體經驗

4.5

根據 180 評論
88%
推薦此物業

Ratings Breakdown

180評論

  • 5 星級
    121
  • 4 星級
    34
  • 3 星級
    16
  • 2 星級
    9
  • 1 星級

Not for vegetarians

By

4月 12, 2020

This is a nice hotel and I would recommend it to people who are not vegetarian/have a restricted diet in any form. There was one vegetarian choice on the menu so prior to booking I contacted the hotel and explained I was considering booking a 3 night stay, including breakfast and dinner but as we are both vegetarians, would there be any other options available so we didn't have to have the same dinner 3 nights running, especially as the 3rd day was my fiance's birthday. I communicated with some very friendly and helpful staff who assured me they would add some more vegetarian options to the menu on the nights we were staying, therefore I made the booking. On check-in the staff member was friendly and confirmed that we were vegetarian so I was relieved the message had been passed on. However at dinner time it became apparent that although everyone knew we were veggie, the extra options had not been added on to the menu. On the 3rd day (fiance's Birthday) after having the same dinner twice I went to reception to ask if there was anything different we could have that night. A very friendly staff member (who i'd spoken to prior to booking apologised and said they'd see what they could go. Later on we were informed that they had added possibly 2 other options or we could eat in the bar. We chose the bar as had seen the menu on previous day's and it looked nice. However when we got to the bar that evening the menu had been considerably reduced with the sharing platters etc removed, leaving not many veggie dinner options. I went back to reception and showed them how the menu had been reduced that evening and asked as there wasn't much vegetarian food left on the menu, could we use some of our dinner credit on drinks instead so that it wasn't wasted. I was told to start ordering then they'd get back to me so I did. I had no response so later on went back and asked again after we'd eaten the veggie options available but still had dinner credit left but was then told no. I thought this was unfair considering it was my fiance's birthday evening and it was staffs poor communication that caused this and put a downer on the trip. I wouldn't go back again based on this experience of the food which is a shame as the rest of the hotel was lovely and we had amazing massages!

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Best stay of our UK trip

By

4月 03, 2020

club

Everything was excellent, especially the view from our room. Staff was very friendly and helpful. Food and service was outstanding.

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Super Hotel and Staff.....

By

4月 01, 2020

Had a few problems in the main restaurant - waited over an hour for dinner one evening and on another evening fish was undercooked. Staff responded very well to our complaints. Very limited menu in the main restaurant.....strangley enough there was a better bar menu!!
A small spin drier for swinware In the changing rooms would have been appreciated in a hotel of this standard
Hotel is stunning and it was a very enjoyable break

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EVENING MEAL

By

3月 21, 2020

club

FOR THE PRICE I PAID FOR MY PACKAGE, THE QUALITY OF THE FOOD AT BOTH BREAKFAST AND DINNER WAS POOR.
THE SCRAMBLED EGG AT BREAKFAST WAS VERY OLD AND HARD AND THE EVENING MEAL CHOICE WAS VERY LIMITED AND BETTER FOOD SERVED IN A PUB.
THIS WAS THE ONLY THING THAT LET THE HOTEL DOWN.

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My stay at Voco oxford on Thames

By

3月 20, 2020

club

Fantastic hotel great value

Dinner was superb and staff extremely friendly

My stay was just before Coronavirus forced a closure which was very said for the staff who all tried their best to keep positive and cheerful

Thank you

Richard Best

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Green pastures

By

3月 20, 2020

club

We loved our short stay at the voco. Cream tea, modern and bright room, quiet dinner, comfy bed, good breakfast selection, clean gym and spa and and friendly and helpful staff. We brought our bikes and cycled along the river to Oxford and back. We would highly recommend for leisure or business.

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Short luxury break

By

3月 20, 2020

club

You can tell everything you need to know about a hotel when things go wrong! And, following our experience, we’d be very happy to return despite the problems we experienced. Staff were very quick to remedy things and we felt very comforted by the way we were upgraded and treated to a free dinner, with exceptional service. Thank you all!
Generally, the beds and pillows are extremely comfortable. The staff are all welcoming, friendly and helpful. The hotel is lovely and the grounds stunning. We will return in summer so that we can enjoy the grounds more. Breakfast is very good, plenty of choice. Dinner in the restaurant is delicious. We used the gym

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Lovely hotel and location

By

3月 18, 2020

club

Room was in need of maintenance perhaps due to its recent ownership change. Restaurant food was okay if not a bit bland but restaurant management was poor. Breakfast was marred by lack of sufficient tables for the number of guests. Hotel needs to remember that residential guests are more important one off Wedding fairs..
Bars ok albeit £23 for non descript house wines and poor choice.

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Stating at voco

By

3月 18, 2020

I will definitely be using this hotel. I really enjoyed my stay the room was perfect for what I needed. I stayed for tea which was lovely in had the fish finger sandwich which was a good portion size my only negative would be that the bed was a bit too soft for me, apart from that really enjoyed my stay

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Great two day break.

By

3月 15, 2020

Lovely hotel with very friendly staff upgraded to King Room with river view by Carolina to celebrate my wife's birthday. We booked through Secret Escapes on half board basis the breakfast was lovely with plenty of choice the evening meal was nice but probably would have struggled for choice if we had stayed for more than two nights as the menu doesn't change. The pool area and changing rooms need to be updated as the certainty don't meet the standards of this lovely hotel. Overall a very pleasant stay we would definitely return when we next visit Oxfordshire.

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Outstanding hotel

By

3月 14, 2020

platinumelite

Highly recommend this hotel. The staff are extremely friendly and very welcoming.

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Comfortable room, excellent staff except restaurant

By

3月 13, 2020

We had a lovely time at the hotel, and our visit to Oxford City Centre was really good. The hotel was very inviting, and the staff at the front entrance welcoming.

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