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Comfortable Great Food
ByMario
11月 21, 2020
Great place: Staff exceptionally Hospitable. Made us feel very special for our anniversary getaway. Everyone was congratulating us. Staff and managers went out of there way to congratulate us
Amazing staff
ByNYDressageMom
11月 20, 2020
Most welcoming staff and the greatest manager I have encountered.
A 24 Hour Vacation
Bymonieg
11月 15, 2020
I arranged a girlfriend's night away for myself and 3 friends. From the time I called in , Milissa set the stage for a terrific stay. It continued thru our amazing massages with Andrew and the lovely meals we got to enjoy in the Bistro, where the staff was friendly and engaging. We will definitely do it again, as it was the boost we needed during these crazy times. Hope to see you in March!
Winery Getaway
ByWineGuy
10月 27, 2020
Excellent stay right near the heart of Riverhead. 15 - 20 minutes from all the great north fork wineries and 2 minutes away from the Tanger Outlet.
Not Too Happy
ByRee Ree
10月 27, 2020
Looking forward to an anniversary getaway with my husband. We checked in and walked into the room. The bathroom had HAIR on the shower floor. There were no tissues in the box. The remote control kept shutting off our TV and asking us to check with the front desk.
Good experience
ByNewlywed123
10月 21, 2020
My wife and I stayed here for two nights after our North Fork wedding. Our room was great and clean. The only thing that would make it perfect would have been a king sized bed.
The hotel arranged an outdoor post-wedding breakfast for us and our guests with a prix fixe menu. The food was great and everything went smoothly. The only issue was the cost of the stay, but that is a function of the East End of Long Island during wedding/apple picking/winery season.
Not up to standards
ByHockeyfun1
10月 21, 2020
Cold check-in. Did not welcome me as Platinum Elite or give water. Made excuse they can't because of covid even though one can buy it in the lobby. Dog was barking incessently in the room next to us and the hallway smelled. Loud people making noise all night in the hallway. No goodbye or thanks for your stay when checking out.
Best Staff!
ByTommy131
10月 17, 2020
The staff at Hotel Indigo is second to none! Melissa is so professional, and always accommodating. Thank you Melissa!
Nothing Special
ByWifeTravels
10月 14, 2020
Came for a birthday overnight for my husband. I booked a last-minute stay for the couples retreat that included 2 massages, an overnight stay and $50 for the restaurant. The book and coordination took some extra time. Long waits to get the reservation finalized, but the manager was nice. When I checked in the staff was nice, but it definitely didn't feel like a retreat or anything super welcoming. In the room there was definitely dust and surfaces that were not cleaned which was worrisome because of COVID. Since it was a romantic stay, I didn't want to have to move or watch housekeeping clean so I cleaned myself. Then when I inquired about breakfast which is what I planned to use the $50 gift certificate on, I was told that there was no breakfast at the restaurant. I could do lunch at 12pm. Why was this not mentioned during my booking?? Okay, now lunch time comes and I'm told that the restaurant doesn't serve lunch until 3pm which is an hour after my checkout. Now I have no clue when I will use the gift certificate. The manage was a bit snippy when stating that I could come back or wait. She mentioned that the certificate is usually used for dinner as if that is a fine print on the certificate. It felt like an excuse to cover up the run around that I received since check-in regarding when I could use it. Oh I even tried to use it the night of check-in for drinks and apps, but there was no bartender in site. No one came over to us as we waited at the bar. Only a group of people laughing and talking. That's when I asked if it was ok to use for lunch.. What a waste? I booked a package for all of the amenities and it fell short. The massage was great, but it definitely was not a deep tissue massage. The massage therapist was a wonderful person she made our stay. All in all, this is my 3rd time at the property and probably my last. It sucks because this place had sentimental value to my husband and I. It was our first hotel stay together about 8 years ago.
Comfortable Stay
ByKent
10月 13, 2020
Great Staff and Great Hotel, Very Clean Room, staff were very helpful answer all the questions. Bathroom and Bed condition in the room also great.
Great hotel and staff
ByFucar
10月 12, 2020
Enjoyed my stay and the staff’s service. The precautions that they have taken were amazing and I felt very safe staying.
Hotel in riverhead
ByJack
9月 30, 2020
Great hotel, restaurant and location to local attractions