Holiday Inn Express & Suites hotel in Helena, Montana provides premium hotel accommodations and amenities that include our heated, indoor swimming pool allowing for year-round relaxation. We proudly offer complimentary Express Start Breakfast featuring two hot items daily - omelets w/cheese, sausage or bacon, biscuits and gravy. All rooms feature Kohler Shower Heads & Stay Smart Bedding.
When I got there I had been on a plane all day Ryan check in clerk Made suggestion on dinner locations. Only negative issue I had was getting up and finding no Hot Water. I reported it to the main[More]
desk and was told that no one else had called in a problem.
Was offered a different room Had a class to go to in the next hour.
Bought the issue back up with the clerk (different one) on my way out that morning. When I returned it was working OK. Did not get response fro management what happened. I knew there was construction going on and management must feel that we should expect inconveniences such as that. Room was comfortable. [Less]
"Friendly Approachable Staff, convenient to Freeway."
I've stayed at this property many times over the last 3 years. I've always been consistently impressed with the kindness of the staff upon arrival. It's become a familiar home away from home.
most recent stay I arrived a week early due to a sudden change of plans, and then I had to extend my stay several times. Every staff member, Linda, Kari, Caleb was helpful even when inventory was low and it took extra effort to ensure it was do-able. I really appreciated their efforts.
I didn't take part in the morning breakfast very often but found it to be good for a quick start. What I REALLY appreciated was the coffee and tea spot in the breakfast room was available 24 hrs. I often want to make a brewed iced tea when I arrive or before I leave for the day and I loved having tea bags and hot water available with the ice machine nearby. When I travel I get a little tired of having everything cost a couple bucks even for drinks, so it's a small thing, but a big deal that enhanced my ongoing appreciation of this property. [Less]