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Holiday Inn Express & Suites Malone

3351 State Route 11

Malone, New York

12953

United States

Check In: 3PM

Check Out: 11AM

Check-in Age: 21

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Malone 3351 State Route 11

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.8

based on 483 reviews
99%
Recommend This Property

Ratings Breakdown

483reviews

  • 5 Stars
    409
  • 4 Stars
    64
  • 3 Stars
    6
  • 2 Stars
    2
  • 1 Stars
    2

Good Service/Convenient

By

April 24, 2017

Convenient location close to where I needed to visit. Clean, friendly staff, food good; quiet.

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Clean, friendly and excellent customer service!

By

April 23, 2017

club

I stay at the Holiday Inn Express in Malone, New York every year and I am never disappointed.

The staff is always helpful from the Front Desk to the Cleaning Staff and everyone has a SMILE for us.

My Grandchildren love the pool and it is always clean and with fresh towels to use. The maintenance staff checks often on the condition of that area and the cleaning staff actually washes down the walls throughout the hotel.Thus, the fresh smell each time you enter any area in the hotel.!! My 13 and 14 year old grandsons love the computer room - of course! The front desk staff is always helpful and remember my name!

The cafe has a nice variety of foods even though my Granddaughter loves pancakes and the machine was not working properly so the cakes were too thick and to
undercooked to eat. Kenny from maintenance was working on the machine as we left and Shannon from the cafe came to check on us to make sure my 6 year
old Granddaughter was okay ! AMAZING! I was so impressed.

I love to take my Grandchildren to a safe, clean, friendly environment so we can connect and relax. I find that The Holiday Inn Express in Malone, NY fits that request each and every time.

Thank you all for your customer service. It is A .

L. C.
Clifton Park, NY

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Nice Clean place

By

April 20, 2017

Great place to stay as long as dining area is stocked it would be 100 percent review

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Pleasantly surprised

By

April 19, 2017

club

Recently stayed at the Holiday Inn and Suites in Malone, NY and upon arrival, was pleasantly surprised with the overall appearance of the facility. The staff was friendly, the rooms were clean and there was a breakfast in the am before I headed out for the day.

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Good hotel

By

April 19, 2017

not too many options around but this hotel provided a good night's sleep.

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Clean and modern

By

April 17, 2017

club

Nicely maintained, modern facility with clean, well equipped rooms. Continental breakfast was very good. Considering the hotel options in the area, this is the better choice.

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Good stay

By

April 16, 2017

club

Stress free visit, great breakfast. Actually was super quiet.

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Comfortable Stay

By

April 12, 2017

club

Staff is wonderful, they were very accommodating. Highly reecommneded

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No better place to stay in Malone.

By

April 11, 2017

club

The Holiday Inn and Suites in Malone is a very comfortable and clean place to stay. The amenities are very nice and there is a decent restaurant within walking distance. For the skiers, Mt. Titus is a only a short drive from the Hotel. The staff takes pride in the property and the complimentary hot breakfast is excellent and has many options, the dining area staff does a great job keeping everything stocked and fresh.

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Great hotel and service!

By

April 10, 2017

club

Clean and comfortable. Excellent staff! I recommend this hotel.

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Comfortable bed, excellent breakfast

By

April 06, 2017

club

Room was clean, mattresses were very comfortable.
Bathroom was clean but not well lit. My wife had to use the mirror in the bedroom to get the amount of light she wanted. Why are hotel towels so scratchy? Overall, the room was great for the price.

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Hotel is clean and the staff is friendly.

By

April 03, 2017

platinumelite

Hotel is clean and neat.
The staff is always nice and friendly.

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