1420 Southlake Parkway
Morrow, Georgia
30260
United States
Check In: 3PM
Check Out: 11AM
Check-in Age: 21
Hartsfield Jackson Atlanta International Airport 8.2 MI/ 13.2 KM
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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property
Overall Experience 3.5
74%
Recommend This Property
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Nice
ByThess0327
July 13, 2025
Hotel was very nice and clean. The staff was exceptional polite and helpful. Bed was very uncomfortable. Breakfast was very good
loud hotel!
ByKCMT
July 11, 2025
5 rooms of loud guests were checked into at approximately 11pm and kept us from sleeping as they were banging doors, and yelling/running down the halls. When I enquired about switching rooms an hour later, the front desk had to open the main door 3 times for people without keys (the didn't have luggage). I suspect there were a few "room parties" happening that night.
Good stay but with issues…
ByKarl Eliza
July 05, 2025
Overall, the hotel is clean and seemed fairly new. The staff was very kind! And the breakfast was delicious. I fortunately we had a few things we didn’t like. We got in a little late and wanted the TV on to settle the kids but the remote didn’t work, a new one was brought up. Once we got them settled, we notice a few issues like the fridge not working, the toilet paper holder missing, the light figure that was supposed to be between the bed missing but there was a hole for it. And a large brown bug was also seen entering under the door to the room next to us, even though the hotel appeared very very clean. The room was also fairly warm and took a long time to cool off. I’m not sure I would stay again unless these issues have been corrected, but overall it wasn’t a terrible experience because we had a roof over our heads and a comfy bed to sleep in.
party of 10..grandparents and grandchildren
Bylori
July 02, 2025
Great spots, plenty of room for 2 parties of 5 in each room, comfy beds, rooms were great, large selection for breakfast, lots of dinner selection in area, workers were all helpful!!
ByWolfwind21
July 02, 2025
would not recommend this hotel.
ByErika
July 01, 2025
we stayed five days.
housekeeping was horrible and did not clear our room.
we were out of body wash and they wouldn’t refill
The toilet was really loose and wobbled
The sheets and comforter smelled bad and were unclean. you could tell they did not change the sheets from the last guest.
Staff is rude
ByQueen
June 29, 2025
The p.m. clerk contacted me stating that if I don’t make it to the hotel by a certain time, I will lose my reservation, even though I had a card on file she said that it was not working so I asked could I change the card she said no she will give me 20 minutes to make it there. Once checked in with the same card that was on file, the Wi-Fi did not work in the room, The channels on the TV did not work. And front desk stated the Wi-Fi wasn’t working. The AC unit kept going out during the night. The lights flickered peering off the tv. The housekeeping was rude Did not clean my room even after I removed my DND sign at 10 am. The a.m. front desk refused to give me a late checkout, but the PM front desk offered a late checkout. Once check out came the staff rushed me out of the room before 12PM even though it said I had a 1pm check out they were so rude the entire stay. I’m from a city where hospitality is key, and this staff did not possess any of it.
Make sure you are ready when you open for business
ByIhga
June 29, 2025
Almost totally disappointed. This is a brand new hotel. I got two rooms for relatives in town for my mother's funeral. When they are arrived, despite me coming in and prechecking them in, leaving keys at the desk - there were still issues. They get to the room and one had issues with the AC so there was this huge loud portable ac in the room. The rooms were not completely done. Food for breakfast was subpar, no cell phone service. It was a mess, but I think it can be resolved.
Wonderful
ByInky
June 29, 2025
Incredible. New. Modern. Great location. Great staff. Will stay every time I pass this way. Thanks so much.
Not ADA compliant!!!
ByUnhappy ADA Caregiver
June 16, 2025
Kelly at the front desk was great. He deserves 10 Stars. But the hotel deserves 1 star!!! He was nice, friendly, and professional in spite of all the insurmountable obstacles put in his way by others at his hotel.
Those obstacles were that the handicap/mobility accessible room we had reserved for several weeks in advance was not available to us. The too. We had been assigned was not handicap/mobility accessible. My opinion is the room we were originally supposed to get had been given to another handicapped guest who did not have a reservation prior to our arrival.
Kelly worked hard to find us a room. We needed a handicap/mobility accessible room with two beds because we had four people in our party.
What Kelly found for us was a King handicap/mobility accessible for my disabled wife and I and a second King Standard room for my daughter and granddaughter.
However, the handicap/mobility accessible room was not fully accessible. There was no shower chair in the shower so my wife was not able to take a shower.
We took the rooms because we couldn’t pack up all my wife’s handicap equipment and go to another hotel after traveling all day. And we had to pay for the second room even though we should’ve been comped the room for all the problems we had to deal with and not having the room we reserved.
Bad service
ByBecky
June 06, 2025
Clerk was rude upon check in! Did not know the policies of hotel. Told me he called his manager. Did not call his manager
Lack of hospitality
ByChucky
May 26, 2025
Upon arrival front desk clerk asked me what I needed. Aren't they supposed to greet you?