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Holiday Inn San Marcos-Convention CTR Area

105 Bintu Drive

San Marcos, Texas

78666

United States

Check In: 3PM

Check Out: 11AM

Check-in Age: 21

E-mail Hotel

1 512 8051000

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BOOK ONLINE OR
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San Marcos-Convention CTR Area 105 Bintu Drive

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 769 reviews
87%
Recommend This Property

Ratings Breakdown

769reviews

  • 5 Stars
    518
  • 4 Stars
    136
  • 3 Stars
    52
  • 2 Stars
    37
  • 1 Stars
    26

Dirty rooms

By

July 13, 2020

Topically I have a great stay. This time it was terrible. Dirty rooms, loud guest shove my room stomping all night.

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good stay but check-in was bad

By

July 13, 2020

club

the only issue I had was that they couldn't find my reservation which I made online directly through IHG website, not a 3rd party. I showed the front desk the confirmation email and confirmation number still could not find it. They made me call customer service instead of calling themselves, only for customer service to ask me to hand front desk my phone. Call got dropped so I had to call again and they put me on hold and called front desk directly. Customer service found my info immediately both times since I had the confirmation number. I did end up getting a room but had to just give me a different reservation. Hopefully I dont get charged twice. Other than the check-in issues, the hotel was clean, the room was clean and comfortable

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Nice rooms, very un caring staff

By

July 12, 2020

My truck was broken into in the parking lot and the manager and staff did not seem to care about me bad situation.

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Great hotel

By

July 11, 2020

platinumelite

Very clean and friendly staff. Very convenient and close to everything to do. Well kept.

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The Best Hotel in San Marcos

By

July 09, 2020

platinumelite

This Hotel had Terrible reviews, So I called the hotel to make sure there were No bed bugs. I spoke with Sherri, the GM. She asked me to please give this Property a chance. I'm So Thankful I did. What a Great Hotel. It was the Cleanest Hotel I have stayed in, in a Long time. The Bedding was Awesome. The Restaurant and Bar on property were Excellent as well.

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Bed ok, terrible service

By

July 03, 2020

club

Not clean. I would not recommend this property. Maybe they are short staffed because of Covid. I have had good experience in the past with this location, not sure what happened.

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Okay stay

By

July 01, 2020

club

I booked a king room online, but when I arrived all that was left were queen beds. Disappointing. In my bathroom, there was shampoo, and two body soaps, no conditioner. No microwave in the room which I thought was odd, so we had to go all the way to the lobby to heat up our food.

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Good beds, but mediocre experience

By

June 30, 2020

Shower head wouldn't stay up. Shower water spilled all over the bathroom floor. Seemed put out when we had to request sheets/pillow for fold out couch. Just a mediocre experience overall.

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Short weekend stay

By

June 30, 2020

The hotel Was exceptionally clean and it looked brand new. The staff was very friendly, everyone had their masks on. Our room was exceptionally clean..... the restroom was also very clean. It was a great stay! We definitely recommend and we will definitely be back!

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Clean and professional

By

June 29, 2020

club

The front desk was able to help me with any concerns I had with billing and services

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Nice hotel

By

June 28, 2020

The beds are comfortable with a good selection of pillows.
I would have prefered disposable cups in the room because you know the crockery cups are probably just rinsed out in the room. There was no Coffee downstairs unless you went to the restaurant. The place was quite though and convenient. I will stay there again next time I go to San Marcos.

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Great stay

By

June 17, 2020

club

I had a lovely stay. The hotel was great. The air conditioning was a little messed up, but not to bad. I would definitely stay again.

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