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Candlewood Suites Austin-South

4320 South IH 35

Austin, Texas

78745

United States

Registro de entrada: 3p.m.

Registro de salida: 11a.m.

Edad de entrada:21


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Austin-South 4320 South IH 35

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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
84%
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Valoración general

4.1

en base a 389 opiniones
84%
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Ratings Breakdown

389opiniones

  • 5 Estrellas
    204
  • 4 Estrellas
    108
  • 3 Estrellas
    29
  • 2 Estrellas
    23
  • 1 Estrellas
    25

Great Service but Noisy Location

By

2017 四月 24

The staff was friendly and helpful and our suite was conveniently suited for our longer term stay. The amenities offered are basic and convenient.. We were not able to get the upper floor location that we initially requested. Our suite was located closest to the freeway so we could hear traffic noise. Also, there was a stairwell and exit door located adjacent to our suite so we could hear foot traffic and door banging late at night and in early morning hours.

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Friendly, helpful, and courteous staff.

By

2017 四月 24

club

All our additional requests were addressed IMMEDIATELY by staff! I highly recommend this hotel. I expect the quality and cleanliness of the suites, but was pleasantly surprised by the amazing staff and how quickly they met every request.

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性价比高,整体住宿体验还可以,就是空调不好,房间有味道

By

2017 四月 23

这次住宿是使用积分的,也是第一次体验这种可以做饭的酒店,第一感觉还不错。进入房间后发现房间味道比较大,开了空调也一直散不去。房间整体比较整洁,厨房用具也非常全,过两天我还会去住一次,希望体验会改善些。比如空调问题能够帮助解决。

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One nigh stay

By

2017 四月 22

club

Comfortable and clean. Great for our one night in Austin.

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Spacious room with great kitchen

By

2017 四月 19

This room offered everything I ask for when traveling. Comfortable bed, spacious room and great kitchen if you want to eat in. My only recommendation is that they should install automatic doors at the front of the hotel.

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Great alternative

By

2017 四月 17

I stayed here when my usual IHG facility in Austin was booked. This seems to be an older facility, could use a little re-freshing. Great value. I really liked the offer of the cupboard. I didn't hae to use it, but I can see that it would be a great benefit. I consider this site to be my first back-up if my usual location is not available.

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needs improvement!

By

2017 四月 16

platinumelite

hotel should consider making the entrance into hotel more inviting, notify customers upon check in that cleaning/changing linen/towels is only provided 1x a week. (but u can request towels daily if you go to front desk or notify front desk)

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Business stay

By

2017 四月 16

Great place, friendly people!!! I have been there several times and will stay there again anytime.

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Great for the value

By

2017 四月 15

club

Great layout and decor . Feel like a small apartment . this place have a place to work and rest . Having a small kitchen also is great

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Good stay

By

2017 四月 13

Really enjoy the stay. Will be returning soon. Good price.

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Dirty rooms

By

2017 四月 13

club

From the first day we arrived, there were multiple issues. I requested "early check-in" when I booked; when I arrived at 2 (regular check-in is at 3), I was told no rooms were ready. When we finally get into a room, it smelled terrible and had obviously not been vacuumed. On the floor, we found beer bottle caps and a condom wrapper. The bed sheets and pillowcases had hair on them. Luckily, we brought our own pillows. At this point, since there were apparently "no other rooms available", we just decided we'd have to deal with it for now.

As soon as we got into the room, we put the "Do not disturb" magnets on the door, we had just driven 5 hours and wanted to relax a bit. Instead, someone from the front desk and perhaps a manager (not sure exactly) came banging on our door. They said there was a smoke smell coming from our room, we explained that we just arrived and the room smelled awful when we got there. Regardless of our explanation and us showing them the dirty room, they continued to accuse us of causing the smell, but so graciously let us off with "a warning", and still did not offer to do anything about the room's condition. She simply suggested we "open a window".

Throughout our weekend stay, we hardly slept. There were children running the halls at all hours, as late as 3 am and as early as 5 am. Our room was very close to the front desk, so someone was obviously aware of these disturbances, but still nothing was done. After being accused on our very first day, we were skeptical to point out any other inconveniences.

The price was not worth the experience, I've stayed in less expensive hotels and had an exceedingly better stay. At this price, I would at least expect complimentary breakfast, but was instead told I could BUY a snack from the cupboard??

In any case, I will not be staying in this hotel again, nor will I recommend it to anyone I know.

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Excelente hotel y precio

By

2017 四月 13

club

Muy comodo, limpio, muy buen precio, excelente ubicacion , me encanto

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