Rated 4.2 out of 5 by 252
Rated 5.0 out of 5.0 by Bobbie1527 Comfortable and clean. Breakfast lacking
Comfortable and clean. Would like to see King size beds in the suites. Most Candlewood Suites only have Queen size beds.
Nice place if you need to be able to prepare your own food. Clean and sufficient for that purpose.
June 19, 2016
Rated 1.0 out of 5.0 by Lovetotravel79 Worst staff ever!
Told my company to remove this hotel off the preferred list of hotels with capital one bank. Bad customer service and room was terrible not like the ihg family to have a hotel like this very disappointed.
June 10, 2016
Rated 5.0 out of 5.0 by Andy316 Great service and clean hotel
Beatriz in front desk is an excellent staff, she is an asset to the hotel.
She is highly professional and made me feel at home although far away from home.
June 2, 2016
Rated 2.0 out of 5.0 by Spiderman-77705 Not to Happy
The channel of the basketball game had the Texas news on it I contacted the front desk and the front desk said they had several other calls about the same thing.I called twice the problem was corrected but the game come on late in the 3rd quarter I missed over half the game and I rushed back to my room only for that purpose.
June 1, 2016
Rated 5.0 out of 5.0 by Rebecca405 Love the rooms
I don't like to eat out a lot when I travel for business, so having access to a kitchen in the room is great option for me. The down side to that are the smells you get in the hallway. I don't really cook hot meals when I travel, but other guests probably do and the smells get trapped in the halls.
If I could change anything abut my stay at Candlewood it would be added ventilation in the halls, other than that it's a great place to stay.
May 23, 2016
Rated 3.0 out of 5.0 by mwhite78 Humid Rooms
The room was so humid that the sheets and pillows were moist. Very uncomfortable. I usually stay at this hotel when I'm in town for a meeting/appointment and usually have a good experience, this time I was disappointed and will likely not return.
May 19, 2016
Rated 5.0 out of 5.0 by lis4444 Great Property and Fantastic Location
I frequently stay at Candlewood for leisure. I visit family. Location is super safe, clean, staff is genuinely friendly and personable. Property is clean, and comfortable. Absolutely I recommend.
May 17, 2016
Rated 5.0 out of 5.0 by RealGirl Excellent value
I cannot say enough good things about this particular Candlewood Suites. It is a great location and every staff member I encountered seemed genuinely interested in making my stay as comfortable and convenient as possible. I never felt like I was getting that fake "customer is king" attitude that so many American businesses are guilty of. And I was there for 17 nights. The studio suite I had was clean with updated and fresh decor. The bed was comfortable and the room was quiet, even though the hotel is conveniently located two minutes from freeways. When I discovered that I had mistakenly given the front desk the wrong check-out date, they happily changed my checkout to the following day and let me stay in the same room. Late checkout was 2pm - two hours later than the normal checkout at noon. I almost always ask for late checkouts and have never found a two-hour late checkout. They are always one hour later than normal. I highly recommend this hotel.
April 25, 2016