Rated 4.3 out of 5 by 224
Rated 5.0 out of 5.0 by Ignacio Jr. Very comfortable bed and great service
The suite was just right for our stay and all the amenities were just lovely. Great TV channel selections. and the kitchen was very nice. Coffee, cream and sugar was just right.
May 19, 2016
Rated 5.0 out of 5.0 by Rickwva Great staff and great hotel
Staff was very courteous and addressed all of my questions/concerns. The rooms are spacious and well-maintained. Having a stove, fridge, microwave, and everything you would need to prepare meals was a huge plus.
May 16, 2016
Rated 4.0 out of 5.0 by Alphonso99 Nice stay after we changed rooms
The only problems my wife and I experienced were that the first room we were given was uncleaned, full of previous occupant's litter, and reeked of cigarette smoke, and the icemaker was too loud. The clerk apologized and gave us a different, clean room. I had to turn the icemaker off in order to sleep. Otherwise, the room was clean, internet worked, and the television was used only briefly, but worked. The clerk did offer us the shuttle service to the hospital appointment the next morning, which we did not use.
May 15, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Reception
Albert Front desk manager problem solver, very helpful, professional and smiling.
May 10, 2016
Rated 5.0 out of 5.0 by Liljewels Great Value!
We enjoyed our stay.Everything was great! the only thing we had issue with was the kitchen light was connected to the power switch to bed side light. so, it was really bright laying in bed watching t.v.
Also there is no t.v guide on the t.v its self.
We thought the front desk staff was very friendly and helpful. Especially, Albert!! we loved Albert!! its always nice to be greeted by such a friendly smile. Albert went above and beyond for us. That boy needs a raise!!He is your top employee, by far!!
Thanks for everything, See you again soon!!
May 2, 2016
Rated 2.0 out of 5.0 by Toni 0922 Candlewood Maybe not for Business Purposes
The entrance was a little disheveled and had the smell of cigarettes/marijuana walking into the hotel. The front desk and waiting area is very out dated,cluttered and as I walked in and looked around I was turned off by the front desk and smell of the entrance. Thank goodness the room was better than actual entrance was.
April 29, 2016
Rated 3.0 out of 5.0 by Sonia47 Needs some improvement
The facility is nice and so are the rooms.However, the lighting in the rooms are controlled by one switch which makes it impossible to adjust the lighting in the rooms, except in the bathroom. There were 4 lights in the bedroom which made it extremely uncomfortable. I had to loosen the light bulb in one of the hanging lamps and turn off one of the wall sconce. We were there 5 nights and only got fresh towels once (because I requested them) AND our trash cans were never emptied. Smoking area is by the front entrance of the hotel, where all the guests enter. They need to move that to another area. We were there because my husband has cancer and was having surgery at MD Anderson. We probably won't be staying there anymore.
It would also be nice if the rooms had 2 double beds or king size beds.
April 25, 2016
Rated 5.0 out of 5.0 by reviewer98 Nice Place
The rooms were up to date and very nice. The interior felt a little dated in the lobby but the rooms make up for that. Would recommend to others.
April 21, 2016