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Candlewood Suites La Porte is rated 4.008264462809917 out of 5 by 121.
Rated 5 out of 5 by from Excellent service I'm not sure who the person is that put a review on 08/03/16 that they were dissatisfied with one employee. They stated that Karin was rude and didn't care about the property. Also that she leaves the front desk for long periods of time and is always playing around. I feel that this is incorrect. Karin is one of the best they have! She is always very helpful whenever I have a problem. She doesn't leave the front desk anymore than any of the other front desk employees. As far as playing around I wonder what they are talking about because she is always available without fail whenever I have needed her. Thanks to Karin and the rest of the staff for their great customer service!
Date published: 2016-09-09T00:35:43.000Z
Rated 5 out of 5 by from Nice hotel Everything was great but I prefer feather pillow to sleep with . If they would offer that it would be the best.
Date published: 2016-08-30T11:13:59.000Z
Rated 4 out of 5 by from Dissatisfied with one employee You have a employee named Karen and she is not doing her job and she's playing around she leaves the front desk and doesn't return she's rude doesn't seem to care about the property
Date published: 2016-08-03T20:18:28.000Z
Rated 5 out of 5 by from Back in Town again It was good to come back to the Candlewood suites LaPorte for the 4th time in 3 yrs. It is always the same, the price is reasonable and the staff is friendly. Everything was great except there were a few minor things. I can tell that the hotel is aging a bit. The A/C filter needed changing and there was a bit of an odor in the room. I was working nights so I didnt get a chance to complain but that was the only issue. Over all excellent for the money and I will stay again.
Date published: 2016-07-26T22:56:29.000Z
Rated 4 out of 5 by from Overnight Stay for Business Consistently Good. Have stayed at this hotel many times and this stay was no different in providing a good quality room at a reasonable rate.
Date published: 2016-07-10T00:46:16.000Z
Rated 5 out of 5 by from 4th of July Room was dirty when we entered. Did not know you only cleaned room once every 7 days. Confrontation over getting clean towels.
Date published: 2016-07-08T21:01:33.000Z
Rated 3 out of 5 by from Just average While the staff was very courteous and responsive to my issues I was not sold on the hotel. The rooms could use some updates. The cooktops are not in the best condition and some of the furniture should have been replaced some time back.
Date published: 2016-07-08T14:27:58.000Z
Rated 5 out of 5 by from great stay I have stayed at the Candlewood , La Porte previously on several occasions and service and staff were very accommodating at all times. I will be returning shortly to this location for business purposes again and I am sure to receive the same service and attention to my needs.
Date published: 2016-06-19T15:49:48.000Z
  • 2016-09-27T18:14CST
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