Rated 4,2 out of 5 by 49
Rated 5,0 out of 5,0 by Willys50 Comfortable bed, clean, full of amenities and great service!
I very much enjoyed my stay (3 weeks)! The room was clean, quiet and the staff was very helpful and friendly! I would certainly recommend this hotel to anyone who has an extended stay! Thanks
27 de febrero de 2014
Rated 2,0 out of 5,0 by SEJLMTL Come for convenience, not the service
Pros: Very convenient location for visiting Manhattan. Travelling with a one year old, the full kitchen is a plus.
Cons: Staff was completely unwelcoming and un-engaged. They should not hire people who have no interest or ability in customer service.
WIFI was down half the time we were there.
Had a non-smoking room however other guest's second-hand smoke crept into the room.
Cold air was coming through wall-unit when not in use.
Requested late check out and still got harassed by housekeeping to vacate the room.
We stayed here mostly because of the location and because we had a good experience with it several years ago. Clearly the staff has turned over. Was very disappointed in the service.
19 de febrero de 2014
Rated 4,0 out of 5,0 by Unhappy Englishman Excellent value rooms, comfortable and very clean
Stayed at Candlewood over New Year. Had excellent Stay. Slight problem one night, was sorted quickly and effectively. Would highly recommend it. Rooms very spacious modern and clean with all emenities required and more.
7 de enero de 2014