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洲际 惠州洲际度假酒店

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惠州洲际度假酒店洲际酒店评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.4

基于 543 评论
85%
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Ratings Breakdown

543评论

  • 5 星级
    319
  • 4 星级
    143
  • 3 星级
    49
  • 2 星级
    18
  • 1 星级
    14

前台服務超差

By

2019 十一月 26

前台人員什麼都不知道,同一件事要問三次都找不到正確答案。

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Grand old dame, in need of face-lift

By

2019 十一月 14

platinumelite

This place must have been pretty spectacular when built in the 1980's, when China just opened its doors to international tourists. But it is run-down now and very much in need of a complete renovation. There is a new hot spring facility close to the main complex (that no one informed us of when we arrived) that is very relaxing. The food is pretty good too. Note that there is considerable construction development behind the complex, and the noise is constant all day long. The place has real potential, maybe in a year or two (i.e., 2021).

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Great Potential, but run down

By

2019 十一月 12

platinumelite

This must have been a fabulous resort when it opened in the 1980's, but now is pretty run down. Most everything was closed - the swimming pool, restaurants. It needs a major face-lift. Also, there is considerable construction in the area, and it is noisy most of the day with jackhammers, etc. There are much better places to stay in that area.

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Prefect place for getaway

By

2019 十月 07

platinumelite

This is my third-time visit of this year. The hotel is being well managed and maintained.
Apart from the natural spring spa and high standard hotel facilities, I have to say the most impressive about the hotel is all the staff I have encountered are being very caring and considerate.

The room service is very nice too. I have to admit that the room service I had this time somehow even better than the buffer in the hotel restaurant.

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Frontline staff lack professionalism and proper training

By

2019 九月 26

platinumelite

Had a horrendous experience checking out. I was rushing to the airport and staff could not produce an invoice after 40 minutes. Had to rush but invoice was never sent. Instead deduct full deposit.

Very Disappointed. It has the facilities and charm to be an excellent Intercontinental resort but lack training and personal touch

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惠州洲際度假酒店評價

By

2019 九月 17

platinumelite

整體服務都不錯只有別墅區的服務需要稍加改善,但不會影響我們度假心情,早餐的部分需要多加改善,每次去吃早餐位置都不夠,而且有些位置的餐具都還沒有收拾好,工作人員的數量是我不夠,這部分是美中不足的地方請洲際酒店需要多多改善。

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Comfortable, clean and efficient

By

2019 八月 04

club

Overal, a good choice. The hot tub is good, but if it could blow bubbles, even better. The massage bed in the room would also be good to use, but if you are a couple, then the spa team will tell you to go to the spa centre instead.

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Excellent resort and Perfect place for get away

By

2019 六月 21

platinumelite

Location: Located at the centre of a natural hot spring spa area, which is proven the resort is able to utilise genuine spring water. This is a real plus for the resort with natural resources.

Resort facilities:
Large hot spring pools area: There is a big hot spring pool with a few small pools located on the 7th floor. well maintained by the hotel staff as I saw the water get changed in the morning.
Indoor swimming pool: very clear water with safety guard.
Outdoor swimming pool: a great fun place for kids
Executive lounge: Happy hour service was outstanding. The best cheese I had for the year in China by far.

The Room - we stayed in 1 Bedroom Villa with Pool and Hotspring. Everything was great about the room, a spacious bedroom and a large living area with a private swimming pool and spa, apart from the water of the swimming pool was a bit muddy, due to the recent rain.

Dining: We had breakfast and room service. The buffet breakfast is OK in comparison of overall InterCon hotels nearby (e.g. Shenzhen and Guangzhou).

Room service was surprisingly good. The local roast chicken is highly recommended.

Staff: This is a real plus point about the hotel staff, I can feel being welcome from Check-in, club lounge, housekeeping, and even the gardeners with their smiles.

Overall, this was a fantastic experience of staying in this resort. I highly recommend it. My family had a wonderful time, and will certainly visit again. The only negative was we only stayed for just one night.

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地下餐廳員工處事正面,服務良好。

By

2019 五月 30

club

酒店整體環境優美。適合渡假養生,溫泉保健,堪稱為另一世外桃源之庭。

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房间夠大,床品质量不错

By

2019 五月 12

club

睡眠挺好且安靜,床铺舒适乾淨,各项用品皆有其水平,但洗潄品稍欠档次,可以再改进

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Fantastic vacation in a secluded hot spring resort

By

2019 四月 22

club

The intercontinental Huizhou Resort may not be the easiest resort to get to, but the stay was well worth the travel.
Before the stay - the staff made sure to help me out through phone calls and text messages to make sure I was able to catch the bus to get to the resort from Huizhou city. Very helpful and friendly service.
The resort - Huge resort with an ambient atmosphere. There are plenty of facilities including indoor and outdoor pools, a huge hot spring area, and other facilities such as billiards, table tennis, fitness gym, etc. The resort was clean and well kept, and the staff was absolutely wonderful. Not all the staff spoke English, but everyone from reception, concierge, room service, restaurant staff, pool/hot spring staff were very friendly and helpful.
The hot springs are fabulous. Very big and has a great atmosphere with views of the resort and mountains. They have various temperatures to cater to different needs, highly recommend to give it a try.
The room - We stayed in a room with a private hot spring, and we absolutely loved it. The room was very spacious and clean, and we used our hot spring for hours a day. The room was cleaned twice a day and extra bath robes and towels were provided when the staff saw they have been used and wet. Everything was great about the room.
Dining - Breakfast buffet was great with enough selections, lunch at the Chinese restaurant was very good as well. We had dinner in the Club Lounge, and the buffet with wine looking at the mountains was quite exquisite. The staff at the Club Lounge was also very friendly and made sure we were happy with the service.

Overall, I highly recommend this resort. Our family had a fantastic time, and will definitely visit again.
One suggestion would be to post more pictures and information in the hotel (IHG) homepage. It is quite difficult to find information about the resort including information on the facilities (pool, hot spring, golf course opening days and time) or the transportation to the hotel (there is a shuttle bus from Huizhou city).

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環境清潔及優美

By

2019 三月 26

club

是一個令人十分難忘的度假旅程, 可以休閒地吃喝玩樂,忘記一切 煩惱

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