由于长时间无操作,您的会话将在5分钟内0秒后过期。 保持登录状态
您的会话已过期。请 登录 您的账户

InterContinental Alliance Resorts 御龙山

御龙山InterContinental Alliance Resorts酒店评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
92%
推荐此酒店

整体体验

4.6

基于 2933 评论
92%
推荐此酒店

Ratings Breakdown

2933评论

  • 5 星级
    2170
  • 4 星级
    470
  • 3 星级
    124
  • 2 星级
    96
  • 1 星级
    73

Great stay over the weekend

By

2020 九月 15

club

It was really great stay. Nice area with pools. Good choice for breakfast.

阅读更多
收起

cleanliness and amazing

By

2020 九月 09

platinumelite

The Palazzo was an amazing time for my friends and I. They were on top of their cleanliness by wiping down machines, poker chips, and the supplied us with complimentary masks and sanitizing wipes.

阅读更多
收起

Like come in home

By

2020 九月 09

Great experience IHG does a great stay anywhere you stay

阅读更多
收起

Amazing property

By

2020 八月 26

Not the cheapest option on the strip but worth it, clean, beautiful and safe hotel, many options to eat, amazing pools and nice staff. Location, location, location !!!

阅读更多
收起

Still our favorite property in Vegas!

By

2020 八月 26

The rooms are the nicest you’ll find for the price and the property, location and amenities make this the nicest hotel on the strip!

阅读更多
收起

Great stay in the middle of the pandemic

By

2020 八月 19

platinumelite

Great weekend stay at the Palazzo. They did a very good job keeping everything clean. Our room was very clean and made us feel very safe. They did their best to maintain social distancing and mask at the pool. However, it was very difficult for them to keep the cheaters from breaking the rules. I understand that no person wants to ruin the others vacation. However, I was getting annoyed by the lack of considerations of others at pool. I wish the hotel had better ways to enforce the rules more. I was also not pleased by the fact that pool hit its full capacity in the afternoon and we were not allowed to use it. Luckily, the front desk was very understanding of my displeasure and made some arrangements for us. I’ve been a big fan of this hotel and I’ve always loved my stay. This one was almost as good as other stays but this pandemic situation made it a bit less enjoyable even with their usual excellent service. I will come back very soon but in the middle of the week instead of weekends.

阅读更多
收起

Loved the room and service

By

2020 八月 04

platinumelite

Had a great stay but our fun was squashed by the Covid restrictions and closings. Not blaming the hotel at all for that though.

阅读更多
收起

Palazzo during COVID-19

By

2020 七月 29

I have stayed at the Venetian several times over the past year and wanted to share some feedback on my recent stay at the Palazzo during COVID-19.

The Palazzo and Venetian properties had setup temperature checks at all entrances to the casino floor and again at elevators to there respective rooms. I was very impressed with the way the staff handled guests, in requiring masks and making sure to provide them with masks if they did not have them.

Being as I am a Spire Ambassador with IHG I was not at all impressed with the Palazzo's front desk. During check-in the front desk person had no knowledge of the benefits of a Spire Ambassador. I had to prompt him for all of my Ambassador benefits and then what for him to check with his manager to confirm those benefits. The Palazzo refused to provide me with a room category upgrade and also the $20 minibar credit (these are both benefits the Venetian honored with no question during my prior visits).

This may be due to untrained employees handling VIP guests without the needed knowledge, but even when trying to approach a front desk manager they had no knowledge of these benefits. I had to show the front desk manager during checkout the "terms and conditions" of my Ambassador program to get a single Redbull credited off my minibar because they were not going to honor the $20 minibar credit. When told that I was not given a category upgrade the manager response was that "since I was moved to a higher floor they consider this a upgrade".

The Palazzo has a wonderful hotel with great rooms and casino, but until they address the training of their front desk staff, I will not stay there again.

阅读更多
收起

Inolvidable

By

2020 七月 28

platinumelite

Excelente lugar para conocer y comer jugar y divertirse

阅读更多
收起

Great stay but no bars open in the casino.

By

2020 七月 28

I enjoyed the stay. I had fun gambling and eating at the restaurants. I’m just confused why they would allow anyone to drink in the bars. It doesn’t make any since if you can drink in the restaurants or at the black jack table but not at the bars inside the hotel.

阅读更多
收起

Great hotel

By

2020 七月 21

The hotel grounds are beautiful and the staff is great. The staff took extra precautions to ensure the safety of guests during covid and I enjoyed my stay

阅读更多
收起

beautiful room

By

2020 七月 05

platinumelite

accommodations were great, pool, work out facilities were top notch! Staff was pleasant. Elevators only allowed 4 people so it took forever to get up and down to our rooms.

阅读更多
收起