 Gästeberichte
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90%
Dieses Hotel empfehlen
Gesamterlebnis 4,5
90%
Dieses Hotel empfehlen
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Always a great place to stay
ByBKS4774
10. Dezember 2020
The staff and hotel are great. I experienced some problems with the restaurant at breakfast time and the quality of the room service food. Otherwise our stay was great.
this was not the hotel I thought I was to stay at. the manager fine
ByDebbie
09. Dezember 2020
I was disappointed in my stay. the prices were way to high.
$3.00 for a small drink. the food in the restaurant was fine but again very costly. I will not be returning to this hotel.
Best stay for Cleveland Clinic
ByFrank
08. Dezember 2020
You can’t beat the value and service of this hotel fine staff. If you’re coming to Cleveland Clinic you owe it to yourself to stay here!
Dining room experience
ByMBeth
05. Dezember 2020
Be sure to ask for Laura when dining in the evening. She is prompt, kind and an excellent server. Food was amazing and hot. Get the barbecued wings. They were large and excellent!
The Staff was great
ByMichael
05. Dezember 2020
We were staying because of medical procedures at the Cleveland Clinic. Your staff was very understanding and went out of their way to be very helpful. Notably, Josh and Zachery at the front desk have great potential to manage your best facilities. They were so very helpful and demonstrated a genuine desire to help. While I regret I did not get the name of the valet at the front door, he was also helpful in securing a wheelchair for my wife and shipping luggage back to Arizona. We stayed 18 days during the height of pandemic issues and open heart surgery. We felt comfort using your hotel and strongly recommend it to anyone.
Great Place to Stay
ByGrateful
03. Dezember 2020
We often travel to Cleveland and Intercontinental Suites is our favorite place to stay. Their staff is very kind and helpful. The rooms are clean and comfortable. The rooms have a microwave, a small fridge with freezer, k-cup coffee maker, kitchen sink, and small table. The bathroom is separated with toilet and tub/shower in one room and sink, make-up area in connecting room. There is a full length mirror in the room. The beds are comfortable with four nice size pillows on each bed.
Great overall hospitality
ByKleintyme
02. Dezember 2020
I’ve had the pleasure of staying here on a few different occasions while my fiancé had to undergo treatment at the clinic.
The entire staff was extremely accommodating. Key members that really enhanced my experience were Benjamin, Zachary, Josh, Vissar, and Said.
I will only stay at this establishment anytime I’m in the area in the future.
Excellent Staff; Terrific Value; Same Great Intercontinental Service
ByGreek Lawyer
29. November 2020
No one wants to land at the Cleveland Clinic. But if you end up there, go to the InterContinental Suites. The Suites = magic staff and good people to help u with whatever u need during ur stay.
Great place to stay!
ByKristi
23. November 2020
I normally do not complete the reviews but this staff went over and beyond for my husband and I after his open heart surgery. They were very accommodating when he needed more pillows to prop up on and another blanket because he could not get warm. We were there for 10 days. It was a close and safe walk to the Cleveland Clinic. We enjoyed having a suite, the restaurant, bar and room service once he got out of the hospital. We will be back in 3 months when we go back to Cleveland Clinic. Everyone was super nice!!
Comfortable bed and beautiful room
ByJenn48
23. November 2020
I loved my room and the staff that took care of us when we checked in. Our room was clean and neat!
Staff Makes This Hotel Wothwhile
ByAmelia's Travels
21. November 2020
Starting with the front desk staff, I was greeted by kind caring people. Housekeeping was English-speaking, very accommodating and pleasant. When we're asked for glass wine glasses and a corkscrew, they were sent right up by another very kind gentleman. The valet parking was convenient and the people working that service were flexible with our needs.
I loved that the hotel is walking distance to Cleveland Clinic - just two blocks - eliminating the need to always take the car.
Overall a great experience, and I'll be back!
Everyone was very friendly!
ByOdonnell
21. November 2020
A very pleasant environment in these crazy times of covid.