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89%
Dieses Hotel empfehlen
Gesamterlebnis 4,5
89%
Dieses Hotel empfehlen
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Don’t do it
ByWhodoovoodoo
28. Juni 2022
The suite was not clean the tub was filthy and the valet service took on average 20 minutes to retrieve our vehicle and the staff was doing the minimum to accommodate the guests. Worst stay in any hotel that I’ve experienced
Family vacation
ByShortytc
26. Juni 2022
Overall a decent stay but disappointed with service staff of hotel. Not usually experience with IHG hotel
excellent
By
26. Juni 2022
great location, clean and spacious rooms, great having a separate bedroom. Comfortable, accommodation, comfortable beds, excellent shower. would be great to have smart TV to stream movies. valet staff friendly.
Great Service and Location
ByReece2
24. Juni 2022
This hotel was in the perfect location for our destination. The staff was helpful and timely our entire stay.
Great service
ByWellness MD
20. Juni 2022
Josh at the front desk made our stay manageable despite terrible reasons for being in Cleveland. He made our hotel feel like a home away from home.
Comfortable bed
Bycool kev
17. Juni 2022
Nice hotel. Quiet. Great location to Cleveland Clinic, within walking distance. Bed was very comfortable makes you not want to get up. Hotel room was right next to the elevator but did not here any hallway activity.
Excellent hotel!
Bydknehans
13. Juni 2022
Everything one values in a stay was excellent here: clean rooms, excellent and comfortable bed and pillows, coffee/tea, internet, phone and cable tv in room. Superb shower pressure and temperature was a joy. Check in and check out extremely fast and unproblematic. Valet service for car was always friendly and courteous. Terrific place to stay.
Most convenient place to stay
ByOrangecycle
07. Juni 2022
I always stay here when in Cleveland. Most commonly I'm in Cleveland for appointments at Cleveland Clinic. The convenience is unbeatable and full service restaurant is unmatched. Friendly/helpful staff, valet parking and easy in/out are keys for me. 5+ stars.
Comfortable Room and Great Staff
ByPFrye
31. Mai 2022
Had an appointment with the Cleveland Clinic and was skeptical about staying in a hotel, worried about cleanliness. I was so pleased with the hotel room, it was spotless. The staff was incredible. They helped me in and out of the clinic shuttle and really made me feel taken care of. My visit could not have gone any better.
Nice staff
ByCmotty
29. Mai 2022
Staff was very friendly but issues with cleanliness of the room and the air conditioner breaking were frustrating. Convenient location for Cleveland clinic
Wonderful Experience in Trying Time
ByBehrend Mike
26. Mai 2022
I was staying at this property in advance of same day surgery at the Cleveland Clinic. I found the front desk staff to be the most accommodating of any hotel I've experienced. They went out of their way to assist me by assuring me they would help if I needed an extended checkout or if I needed to extend my overall stay at the property. Their valet parking would keep my car safe until late in the day even if I had checked out. I can't say enough good about the staff at this property. I hope I won't have to go to the Clinic again, but if I do, I will be checking in with them!
Needs better pillows and options for those allergic to feathers
ByScrappyrooroos
22. Mai 2022
The hotel I found to be nice and clean. There was a coffee pot in the room which was great. Had our own table combined in the living room. Tv in living room and bedroom which was nice. 2 big windows to look out of. We had a corner suite with a king size bed. The view from our room was excellent! The water pressure was super strong in the shower which made it nice for waking up in the morning. The only complaint I had were the pillows. I am allergic to feathers. They had feather pillows on our bed. I requested regular due to the allergy. After and hour and half they brought me a single pillow. Over all besides the pillow issue I would use this hotel again in the future.