 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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General Overview
ByMRCDM
21 November 2020
I have been visiting the Hotel regularly for many many years, always in the Club facility. Firstly I would commend across the board the quality and presentation of the employees, who are well trained, polite, and who give first class customer service at all times. They unfortunately decrease in numbers every year?
However, without going into detail [which would take too long], the general 'environmental feel' of the hotel has been deteriorating over many years. It is getting "old' in more ways than one. It needs a comprehensive "new coat of paint", a phrase I use to also embrace the furniture and fittings and just about everything else which comprises a first class modern 5 star International Hotel. . The owners must surely be very worried as a plethora of magnificent hotels are springing up all around Central Adelaide, making the ICH less and less attractive. Whilst Covid may be partially to blame in most recent times, nevertheless the deterioration has been clearly visible for many years. Refurbishment is becoming an essential priority rather than a desirable idea. The owner [who resides in Thailand] would do well to take notice and to make a substantial capital investment or lose the value of the ICH reputation and support..
Rooms
ByPhilScar 3032
20 November 2020
Platinum member of IHG and pre Covid19 have travelled and stay at numerous Intercontinental Hotels. Disappointed with Adelaide, not up to standards of other global or Australian IC hotels.
No mini bar or drinks in the fridge; no IC water usually always bedside and replensiehd daily.
Minimal bath amenitites and slippers were not the IC quality. Understand some things have changed with Covid19 but this didn't refelct the quality of IC hotels i stay at in other cities. Unlikley to head back here in Adelaide.
Great hotel
ByDrags
20 November 2020
Booked for 3 nights but due to SA lockdown had to cut short to 2 nights and hotel were very accomodating and only charged for 2 nights. Cleanliness was excellent and room spotless. Very thorough COVID rules adhered to.
Outstanding
ByNEWCASTLE SKI
20 November 2020
From the time I walk in the front door it is a pleasure to be back. Everything is wonderful once again.
Of special mention this time is Carolina in the dining area is a star and nothing was too much trouble. Thank you Carolina.
Great location just outdated
ByChief
13 November 2020
It’s a great hotel, in a great location, just needs to have their rooms updated.
Enjoyable Stay
ByUsha
09 November 2020
We are local residents and wanted to have a night off with family. The hotel was accommodating to offer interconnecting rooms. Although the rooms are little outdated, they are cleaned well. The TV could be upgraded but free movies were a big help with young kids. The Pool isnt heated - and there is only one.
The bath rooms are spacious and so is the room.
Overall, we had a very relaxing experience.
Great hotel for business stay
ByMatty
09 November 2020
Very comfortable experience with good service.
Bathroom tiles are a very retro choice.
comfortable bed and medium size room
Byarthurb747
08 November 2020
Dinner with friends was excellent and breakfast was also a pleasant experience
Great location, spacious rooms
ByRick
05 November 2020
Room was spacious, bathroom water pressure was very strong. Good selection of tea, coffee and hot chocolate in room. Bed was comfortable as were the pillows.
The gym was large and had everything that a modern gym would have. I was surprised at how much equivalent they had and the space.
You have to get the lunch special at the Atrium bar.
It was such great value that my wife and I will be eating here every time that we visit the city.
Breakfast was very nice.
There was only 1 thing that I could say was disappointing, the stairwell the leads from the car park to the hotel qas not clean but that qas a very small negative in an overwhelming positive experience.
We will stay here again soon.
Thanks to all the staff that made our stay perfect!
Unmatched excellence
ByOz sunshine
02 November 2020
This luxury property is well located, but it also has generous size rooms and exceptional staff. Everything was super clean and COVID-safe and I felt very well looked after.
overnight stay for Adelaide Oval function
ByCol D
02 November 2020
fantastic service -great room - great location - could not fault
Latest stay
ByTreeny
02 November 2020
Intercontinetal hotel Adelaide is our choice of stay and is always very nice
However for the cost per night I fell they could do some updating to the 21st. Century standards over all I do find it hard to stay anywhere else