 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Excellent Stay in Amman at Intercontinental
ByJTH040
17 May 2022
Intercontinental Amman met my expectations from check-in to check-out.
1. The staff were extremely pleasant and professional.
2. The room was very clean (although it is recommended to work on the slight odor coming from the drain in the shower), bright, new, and fresh.
3. Room Cleaning service was prompt, quick, and efficient.
4. Room service was excellent, on time, and delicious.
5. There is a wide variety of food options. I would recommend the Japanese restaurant - VERY good rolls, wine, and service+++
6. The lobby cafe experience was pleasant. I would recommended rearranging the furniture for a different configuration.
7. Overall, the stay was great!
Stay was way below expectation
ByEMdee1
01 February 2022
Dear team,
I am a platinum elite member of IHG and my experienc with the recent stay was way below expectation. The room airconditioning in room 656 was not working and after complaining it was not repaired. the termostat was stuck at 24.5 Deg C and not goign below.
The next day also i complained and finally had to change my room to 652. Here again same issue but thermostat was at least going down to 23.5 and the next day onwards it was working as expected.
The door lock on 656 was also not working.
The iron box provided on request to room 652 was not working.
Overall the experience of the stay was not good.
Regards
Mohan Das
Great stay
ByMazen
26 December 2021
I stayed at the intercontinental Amman and as always the stay was as expected from the welcoming staff to the excellent service provided
Comfortable and great
ByMuayyad
20 December 2021
A very nice stay , very various and delicious breakfast
Service is great
Poor service
ByBradd
19 December 2021
Staff incorrectly gave me the place to get a PCR test and the. Argued with me about the location even after I went to the location and was told it was not correct. The argument with the front desk personnel was very unprofessional and they are wrong. Do not listen to them regarding where to get a PCR. Do your own research.
Best experience in a hotel in Amman
ByRash
15 December 2021
Great service, great staff and very relaxed environment. Very accommodating and a high standard maintained I terms of cleanliness in the room and public spaces and facilities.
Great staff and a wonderful stay
ByJCfromGA
14 December 2021
Fitness center is very, very good (dumbbells, free weights and Olympic bars). Restaurants were fantastic. Valets were great and always helpful.
World Class Hotel
Byedcarp in dc
09 December 2021
Wonderful hotel with well-motivated, genuine staff. My room was large, well-maintained, and very very comfortable. Food throughout the hotel was reasonably priced and delicious.
Rania
ByRania
06 December 2021
I feel home when I go to Amman this the first time use the new room after the renovation,
The hotel didn’t add the welcome point to my account
Comfortable hotel with terrific service.
ByLondonDonald
04 December 2021
My third stay at this particularly good InterCon. Very conveniently situated and staff so courteous and helpful. It’s like a luxury home from home.
Great Customer Service
ByTeejay
03 December 2021
Was very pleased with the customer service. The cleaning staff was attentive. Guest relations assisted promptly with Covid Testing.
Excellent hotel with great staff
ByDaveH
30 November 2021
A well located hotel with exceptional staff who all were friendly and willing to go the extra mile to ensure our conference went well