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InterContinental Chicago Magnificent Mile

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Avis sur InterContinental Chicago Magnificent Mile
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 1709 reviews
87%
Recommend This Property

Ratings Breakdown

1709reviews

  • 5 Stars
    1098
  • 4 Stars
    339
  • 3 Stars
    137
  • 2 Stars
    76
  • 1 Stars
    59

Packages

By

10 December 2019

platinumelite

The charges from Fedex to receive packages is too expensive and the service is not too good. Why so expensives charges? Everybody is not satisfied, I learned from others guests too. It has to change.

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Great Front Desk Service

By

09 December 2019

club

We arrived in the evening and thought we’d booked a double room with queen beds. On which we were made aware that only double beds are in the double rooms at the hotel. The front desk searched to see about finding another room for us. He did it though it was a little of an upgrade but completely made our stay wonderful.

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Disappointed

By

09 December 2019

club

Staff was excellant! Service beyond what one would expect.
Room was a big disappointment. My definition of a city view is different than hotels. !st room view was of a side of building. 2nd room had same side of building with an oblique sliver view. Towels were rationed. Room had no place to sit. Bed was too soft.

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Lovely Historic Old Hotel

By

07 December 2019

club

Spend some time at this lovely gem conveniently located on the Magnificent Mile. Don't forget to bring a swimsuit; the pool is Spectacular!! The bar is well appointed and the staff are second to none.

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Good location but way below expectations

By

06 December 2019

This is a pretty old hotel. The location is very nice and accessible. However, the room facilities are way below expectations. My bathroom leaked every time I took shower and the ground became damp. Probably not going to choose again.

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Enjoyable stay!

By

05 December 2019

Great service, excellent location, good value for money. Highly recommended!

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Great location, odd billing practices

By

03 December 2019

Great location, excellent room upgrade during this business trip to Chicago. Hotel was paid for by the hosting company, so I was quite unpleasantly surprised to find the resort/destination fee charged to my personal credit card as an "incidental". Moreover, charge for one of the nights was levied on a credit card that was never presented to the check-in staff (though likely available via my IHG profile). I have yet to receive an explanation for such a borderline (mildly said) practice.
Otherwise, aside for the cold bathroom (cannot be heated separately from the room) and minor mini-bar issues (prior guests bypassed the charge for chocolate covered almonds by opening the box on the bottom - go figure how cheap people can be - and box was not replaced), the stay met the general expectation.

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Great location

By

03 December 2019

I have been an IHG Rewards club member for many years, this stay didn't go as well as most of the others. Rooms are small and older, although they are upgraded with good showers and bathroom facilities.
Parking is a big problem, although that is normal in bigger cities, this is priced very high and hard to get to your car.
Service and hotel staff and very friendly and professional.

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Gorgeous Historical Pool

By

03 December 2019

club

Loved our stay. Walking distance to many great places. Pool is beautiful. Lovely to experience some Chicago history.

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A good hotel at a great location

By

02 December 2019

The overall IHG experience is reflected. Restaurant is on the pricey side for dinner. Not convinced re value for money compared to other top hotels in the area.

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Great experience, historic building

By

02 December 2019

Wonderful hotel, great amenities, junior olympic size pool and outstanding fitness center.

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Excellent service and location

By

02 December 2019

The location and the staff could not be better at this IC property. We were treated to an early check-in and a room with an amazing view on a high floor, as requested. The bathroom is small, but otherwise, the room was spacious and comfortable. We were impressed with the art deco indoor pool (although the shallow end is still a bit deep for children, so it's definitely more for doing laps and not much for lounging and playing with kids. Gorgeous though!) We walked everywhere and loved exploring the Magnificent Mile and beyond from this hotel. Will definitely return!

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