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InterContinental Al Jubail

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Hotel Reviews for InterContinental Al Jubail
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 532 reviews
95%
Recommend This Property

Ratings Breakdown

532reviews

  • 5 Stars
    382
  • 4 Stars
    105
  • 3 Stars
    27
  • 2 Stars
    10
  • 1 Stars
    8

Very good location and best hotel in Eastern provinence

By

19 September 2016

club

Thanks for all InterContinental staff. I enjoyed staying there and I plan to go there frequently, at least 3 nights per month.

Posted byHotelStaff
19 September 2016
Dear Mr.Zamal Kawy, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +96ne6 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Amazing Hotel

By

15 September 2016

Well we love this hotel, we stayed there multiple times over 5 years and each time we enjoy it more. Best thing about the hotel is the staff they are amazing from the reception to duty manager to restaurant manager every one is nice and helpful. All staff are smiling all the times which is always a plus. The breakfast buffet is one of the best I've had in Saudi Arabia and the beach is amazing, quite and nice and super clearn

Posted byHotelStaff
17 September 2016
Dear Mr.Azoz, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Best weekend gateway in Saudi

By

12 September 2016

Try this one. It is one of the best gateways ever. Nice staff , nice hotel, everything is perfect.

Posted byHotelStaff
12 September 2016
Dear Mr.Walees, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Comfortable room and great service.

By

11 September 2016

The wait staff at all of the restaurants are very attentive and courteous. The chefs are very skilled and the food is very good. The rooms are very high end on all aspects.

Posted byHotelStaff
11 September 2016
Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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fantastic Experience

By

06 September 2016

club

Very clean and very respectful staff. This was one of the best hotels I have stayed at.

Posted byHotelStaff
07 September 2016
Dear Mr.Rob, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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InterContinental Al Jubail

By

06 September 2016

club

I traveled to Jubail for work and chose the Hotel InterContinental Al Jubail based on a recommendation from a local person familiar with hotels in the area.
I requested a car for airport pickup in Dammam and it was there as promised.
The hotel itself was wonderful. All of my experiences, from sleeping to dining, were superb.
Every employee I encountered was courteous to a fault.
I would definitely state here again should me travels bring me back to the area.

Posted byHotelStaff
07 September 2016
Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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I always stay here

By

06 September 2016

I am a frequent traveler for business. I look for an experience that makes it easy to be away from home. Hotel Intercontinental in Jubail always exceeds my expectations. I have stayed here about once a month for the past year and I would not stay anywhere else.

Posted byHotelStaff
07 September 2016
Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Indoor Air Quality

By

28 August 2016

I was very disappointed with the room's poor indoor air quality and lack of outdoor ventilation air especially in light of the people next door that was smoking for three (3) nights in a row.

Thus my room smelt like a ash tray with no way to even open any windows. I brought this to the attention of the desk clerks on three (3) different occasions. I even asked for another room but was assured it would not happen the next night.

I was told I was in a non-smoking area but I seen no signs in the hallway or in the room stating this fact. However the problem was finally solved when the HIGH paying smoking folks at the end of the hall checked out.

Posted byHotelStaff
30 August 2016
Dear Mr.Roger Lamphier, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive InterContinental Al Jubail
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Beach

By

22 August 2016

The beach needs a life guard , other wise every thing is perfect

Posted byHotelStaff
24 August 2016
Dear Mr.Yazeed, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Sad about Club Lounge change

By

22 August 2016

Fifth time or so at this property, but this time I was really really disappointed about the club lounge food offering change.
Service staff is still excellent, only the food offerings have turned into a big negative.
Apparently corporate now dictates what the hotel can offer and while before this lounge had the best offering of any IC I stayed in, it has now moved to the bottom of the list.
Do not pay for a club at this location, you will get no value for the money currently.

I really hope that if enough loyal IHG guests complain about this, they will take back the change and make the experience truly a 'home away from home' again!

Posted byHotelStaff
24 August 2016
Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Excellent ambience and stay.

By

22 August 2016

The hotel ambience, food and staff are very good. The services like laundry is also nice.

Internet is OK, but the speed needs to be improved.

Thank,
Niranjan

Posted byHotelStaff
22 August 2016
Dear Mr.Nir_Leo, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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DAVE D

By

21 August 2016

club

THE STAFF WERE FREINDLY AND THE FOOD WAS EXCELLENT AS WAS THE ROOM

Posted byHotelStaff
22 August 2016
Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. For future assistance please contact +966 13 356 4000 Sincerely, Nelson Sumit Gomes Digital Marketing Executive
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Read Less