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If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
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Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

IHG® Rewards Club

Earn Points and Reap the Rewards

IHG® Rewards Club is the hotel loyalty programme that gives you the freedom to do the things you love. Membership enables you to earn points every time you stay at any of our more than 4,700 IHG hotels worldwide.

You can redeem points for hotel nights, flights, brand name merchandise and much more.

And if you are a member of InterContinental Ambassador, you will automatically receive Elite status in IHG® Rewards Club.

Learn more about the IHG® Rewards Club programme.

Select to find phone numbers for the Ambassador Service Centre. Select to find an email address for the Ambassador Service Centre.
AMBASSADOR SERVICE CENTRE
Tel: (US & Canada): 1 888 211 7996
Tel: (UK): 020 33 499034 Costs 13p per minute + phone company's access charge
Tel: (Rest of World): +44 870 400 9099