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InterContinental Amman (Jordan)

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Hotel Reviews for InterContinental Amman (Jordan)
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 792 reviews
92%
Recommend This Property

Ratings Breakdown

792reviews

  • 5 Stars
    562
  • 4 Stars
    136
  • 3 Stars
    48
  • 2 Stars
    23
  • 1 Stars
    23

Excellent Service

By

23 January 2017

Staff is very knowledgeable and provides excellent service.

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Excellent service and beautiful hotel!

By

21 January 2017

The staff was exceptional, and the room was in excellent condition. In addition, it was our anniversary, and the staff invited us to the Club Lounge which is the best Club Lounge I have visited in an Intercontinental hotel. The appetizers and food were excellent, and the staff gave us a torte and flowers to celebrate our special day. It was a truly remarkable experience, and we were just thrilled by it. We would return to this hotel in a heartbeat!

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Amman, 50. Aufenthalt

By

14 January 2017

Alles bestens, werde auch das 51. mal wieder kommen. Bester Service bei bester Qualität und bester Lage.

Posted byHotelStaff
16 January 2017
Dear WoRo, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
Posted byHotelStaff
16 January 2017
Dear WoRo, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Fair nothing great

By

12 January 2017

Hotel is fair, staff behind the desk needs improvement!
General floor staff is very polite.

Posted byHotelStaff
13 January 2017
Dear Traveler12233, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us Thank you for your candid review of our hotel. We are delighted to read your kind words. We take all reviews positive and negative very seriously, and your feedback will not go unnoticed but will help us improve to avoid future occurrence. Thank you for sharing your thoughts and we hope that you would consider us again on your next travel. Respectfully, Bassam Abu Hassan Hotel Manager
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CRS stay in Amman

By

11 January 2017

club

Excellent experience, 8th floor is a great value. The Staff is excellent.............................................

Posted byHotelStaff
13 January 2017
Dear CRS Florida, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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床铺舒适,服务需提高

By

11 January 2017

我入住的第二天是2017年新年,我看到酒店新年派对,询问如何进入,服务人员只说需要邀请函,我问如何获取,只是阻拦进入,并无建议或指导如何获取入门资格。

Posted byHotelStaff
13 January 2017
Dear 匿名 上海, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments here online. Please be aware that it is not the usual service InterContinental Jordan has been known for. Your comments will not go unnoticed but will be shared with the team. We hope to have the pleasure of welcoming you back in the near future Respectfully, Bassam Abu Hassan Hotel Manager
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Très bien

By

07 January 2017

Bel hotel. Qualité de service et lounge excellent. Bon service et qualité du buffet parfaite

Posted byHotelStaff
10 January 2017
Dear Philophil27, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Wonderful stay

By

07 January 2017

Well oriented staff in hotels and how to deal with guests
Really wonderful stay including gym and Burj al Hamam restaurant
Highly recommended

Posted byHotelStaff
10 January 2017
Dear Well qawas, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Very accommodating staff

By

06 January 2017

I was expecting a five star hotel but I honestly can not rate it five star, however, the staff were all very delightful. Everything was pleasant enough but having stayed at five star hotels I am able to compare.

Posted byHotelStaff
10 January 2017
Dear Anonymous, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visitisa good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
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Room was clean and bed was comfortable.

By

05 January 2017

Room was clean with comfortable bed. The view was not so great. The housekeeping service was very prompt.

Posted byHotelStaff
08 January 2017
Dear Handa, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Quase perfeito

By

05 January 2017

-Excelente hotel, boa localização, atendimento esmerado, quarto grande. Breakfast irretocável.
-Apenas um pouco frio, sem controle no ar condicionado.
-Senti falta de um restaurante de comida ocidental/européia.
-Não sei como são computados os pontos por pernoite.
-A promoção da noite grátis caso apresentasse valor menor, não foi acatada e eu não aceitei as justificativas. Paguei.
-Melhor momento: piano no lobby. Excelente pianista e repertório.

Posted byHotelStaff
06 January 2017
Dear Chinal, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us Thank you for your candid review of our hotel. We are delighted to read your kind words. We take all reviews positive and negative very seriously, and your feedback will not go unnoticed but will help us improve to avoid future occurrence. Thank you for sharing your thoughts and we hope that you would consider us again on your next travel. Respectfully, Bassam Abu Hassan Hotel Manager
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InterContinental Amman

By

04 January 2017

I had a great experience. This is not my first visit to the InterContinental in Amman. I have stayed several times and my stay is always very pleasant. The staff is very friendly. The rooms are comfortable and spacious. The amenities are very good to include a great fitness center and pool. The food is great. I highly recommend a stay at this hotel and I will certainly stay here on future visits.

Posted byHotelStaff
05 January 2017
Dear JonArty, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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