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InterContinental Amman (Jordan)

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Hotel Reviews for InterContinental Amman (Jordan)
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 846 reviews
93%
Recommend This Property

Ratings Breakdown

846reviews

  • 5 Stars
    606
  • 4 Stars
    144
  • 3 Stars
    49
  • 2 Stars
    24
  • 1 Stars
    23

so so

By

27 March 2017

The hotel is okay
nothing jumps out as being great.
Room upgrades are no different than the rooms I book before given an upgrade.
Had a bad experience in the restaurant, when I was given the wrong salad and had eaten a portion of it. I returned the salad and I saw the kitchen staff from were I was sitting add back the portion I had eaten from the salad and give it to another customer, very disturbing, haven't eaten from the restaurant since.

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Excellent Spa Services

By

26 March 2017

The hotel was great, but the Spa was exceptional. After a long trip I will try to make time for spa treatments if they are available where I am staying. The spa atmosphere and experience was overall very relaxing. The Spa was very clean and the staff was very courteous. I had two spa treatments, both by Jawad. He was very professional and courteous and gave a great massage for sore muscles. I came in to the spa with extremely stiff and sore muscles due to my daily training and Jawad was able to tune in and listen to my body, finding and releasing the fascia that was causing the muscle stiffness. I think he was able to relate to me because he is also the spa's personal trainer and understands about training and recovery. As two athletes who train differently, Jawad completely understood what I required from the massage.

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Amazing hotel and great staff

By

26 March 2017

club

this was not my first stay at this hotel and will definitely not be my last.

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Feedback from my group's stay

By

23 March 2017

I am writing about my recent stay at Amman Jordan intercontinental hotel.

My group was treated with less respect than expected at Intercontinental Hotels and had to wait for more than one and a half hours to be checked into an appropriate room.

This caused my group to miss a dinner function organized by my conference; it forced me to pay additional expenses for a dinner in a restaurant out of my pocket.

The night manager promised that someone from the hotel management would get back with us regarding this episode; apparently, senior management completely ignored this issue and never followed up on it.

Room furniture was not comfortable, bathroom scale malfunctioned and many things needed repair. Internet service in the whole facility was very weak and barely functioned to send text messages. No phone calls from applications could be made or could come through.

Please do something to rectify the problems experienced in this sub-par facility. On many counts, my group's experience lags behind other intercontinental hotels that we stayed in .

Thanks for your help.
Regards, MA

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Memorable experience!

By

22 March 2017

club

From check in to check out we were greeted cordially and professionally by each staff member we encountered. The location for walking while exploring neighborhoods in the area is excellent.

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Home from home

By

21 March 2017

The Intercontinental Amman, Jordan is the best hotel I stay in and I stay in a lot. More than all the great things the hotel offers, the staff make the hotel the home from home that it is

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Best trip

By

20 March 2017

club

My stay at the intercontinental was awsome. The support staff and all areas of the hotel were amazing. I would gladly stay again and again.

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Decent hotel but could do with some updating

By

20 March 2017

club

Good solid hotel in prime location. Rooms need a little refresh though. Bed and sleep quality great. Brekfast buffet excellent.

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Chris

By

16 March 2017

Great hotel. Friendly professional staff. Well maintained property

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Amman Intercon

By

13 March 2017

Very good hotel, but the entrance area is so congested that it just doesn't work. Management needs to do something.

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PRIVACY E COMFORT

By

13 March 2017

club

PRIVACY E COMFORT
Soggiorno comfort in un hotel che offre molte possibilità, all'insegna della privacy.

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Great service, kind staff.

By

13 March 2017

Comfortable lounge, hospitable welcome. Well done.

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