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InterContinental Amman (Jordan)

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Hotel Reviews for InterContinental Amman (Jordan)
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 716 reviews
92%
Recommend This Property

Ratings Breakdown

716reviews

  • 5 Stars
    506
  • 4 Stars
    121
  • 3 Stars
    47
  • 2 Stars
    19
  • 1 Stars
    23

Great Stay and Staff

By

26 August 2016

I was very happy, the staff provided me with a hard bed like I requested for my stay. Everything was perfect from the moment we walked in. I had to request a copy of my bill and had it in my email in seconds. The food was also outstanding. I look forward to my next stay with you.

Thank you,

John

Posted byHotelStaff
28 August 2016
Dear Vizio3810, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Attention to all guest needs

By

25 August 2016

I had an excellent and unforgettable experience at hotel . The staff from mangement to the concierge were really helpful attentive to all our needs to the smallest details, I really look forward to my next visit there.

Posted byHotelStaff
26 August 2016
Dear Wizard199, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Outstanding Landmark in amman

By

17 August 2016

Although built over fifty years ago, this hotel is very well kept, excellent staff and service, it was a nice hotel experience.

Posted byHotelStaff
18 August 2016
Dear JHIN, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Intercontinental Amman

By

16 August 2016

In addition to my previous survey questions, I would like to personally commend the staff of the lounge. Ms Bartool and Ms Marnal always went the extra step to ensure my comfort while visiting.

Sara from guest services has been very knowledgeable and helpful during all my stays.

Posted byHotelStaff
18 August 2016
Dear Griff1223, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Excellent Overall

By

15 August 2016

Beautiful hotel. Excellent service for the most part. Tried to make a reservation for another upcoming visit, but could not get anyone to give me a straight answer regarding my preferences. All I heard was that nothing was guaranteed. While I understand availability issues, but accommodations at least should be attempted if not guaranteed especially for your best customers. So, I will now try another hotel. I am sorry. I really enjoyed my stay at the intercom Amman.

Posted byHotelStaff
18 August 2016
Dear Samik666, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us Thank you for your candid review of our hotel. We are delighted to read your kind words. We take all reviews positive and negative very seriously, and your feedback will not go unnoticed but will help us improve to avoid future occurrence. Thank you for sharing your thoughts and we hope that you would consider us again on your next travel. Respectfully, Bassam Abu Hassan Hotel Manager
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Extremely friendly staff with the familiar InterContinental Experience

By

11 August 2016

club

The hotel is everything you expect from and InterContinental experience with all of its facilities, services and amenities. The outstanding factor was the friendliness and attitude of the staff.

Posted byHotelStaff
11 August 2016
Dear Mr. MMK, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Great service

By

09 August 2016

The information provided by the conierge proved to be wrong and led to significant monetary and opportunity cost for us.

Posted byHotelStaff
11 August 2016
Dear Nanthi, Firstly, I would like to thank you for choosing InterContinental Jordan for your residence whiles your stay in Amman, we are delighted to have you as our valuable guest. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we receive and welcome any opportunity to improve and your comments did not go unnoticed it was shared with the management and concerned team member. Thank you for sharing your thoughts and we hope that you would consider us again on your next travel. Respectfully, Bassam Abu Hassan Hotel Manager
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Great as usual

By

08 August 2016

Attentive and friendly staff. The gentlemen that cared for my room (Ahmed - I believe, 5th floor 531) was excellent...the room was always top notch. Wesam and the dinning staff made breakfast very enjoyable - her thoughtfulness regarding offering coffee or cappuccino to me and my colleagues was exceptional. The concierge staff was equally as thoughtful and provided excellent care while I had my bags lost by the airlines. Ali was very helpful and kind to me. Finally the gym staff was as always great. Ameer remembered me from previous visits and ensured that I felt welcome and had all my fitness needs cared for. All in all excellent.

Posted byHotelStaff
11 August 2016
Dear Gator6, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Great Sleep, facilities, ambience, service and Staff

By

08 August 2016

platinumelite

The Staff made my stay amazing and pleasurable. They exceeded my expectations and ensured my comfort in every way possible. They suggested a room with the best location according to my needs.

The hotel ambience, and facilities were great and meet requirements.

I highly recommend the hotel as one of the best in Amman, Jordan. I have heard great news about the hotel from my business colleagues and partners.

Posted byHotelStaff
10 August 2016
Dear Dr.Shadi, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Great all around service

By

07 August 2016

Its a great pleasure always to stay at the Intercontinental, its a great all around feeling of comfort, safety and hospitality. I have been staying at the Intercontinental for years and the entire team and management never seize to impress me.

Posted byHotelStaff
10 August 2016
Dear Indianfromjerusalem, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Great service and great rooms

By

07 August 2016

The staff are extremely attentive and very engaging.
The rooms are very tidy, clean and well thought-out.
An extremely pleasant experience.

Posted byHotelStaff
08 August 2016
Dear asterix9, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Great Location, nice staff-team, delicious food

By

06 August 2016

First of all, I would like to thank the entire staff-team at Interconti Amman. Starting from the Concierge/bellboys, Check-In, Breakfast, Kitchen, Gym-Spa, Room Team, they all tried to make my stay as comfortable and relaxing as possible.
Great experience. Excellent place when away from home.
Outdoor and indoor pools are very nice.
Breakfast buffett very delicious. Mexican food on the terrace equally delicious.
Looking forward to another stay at Interconti Amman!

Posted byHotelStaff
08 August 2016
Dear TrueInTravel, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
Posted byHotelStaff
08 August 2016
Dear TrueInTravel, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
Read More
Read Less