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InterContinental Amman (Jordan)

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Hotel Reviews for InterContinental Amman (Jordan)
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 616 reviews
92%
Recommend This Property

Ratings Breakdown

616reviews

  • 5 Stars
    423
  • 4 Stars
    111
  • 3 Stars
    43
  • 2 Stars
    17
  • 1 Stars
    22

Marvelous service and accomodation

By

10 February 2016

club

One of the best hotels experience for me, staff are very friendly and supportive..doing everything to comfort me.. I am really impressed

Posted byHotelStaff
12 February 2016
Dear Suusyyyy, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
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Great Location

By

10 February 2016

platinumelite

Hi,
I'M disappointed to witness that Guest Relation were not active at all during my previous frequent visits to this hotel!!?? Are they still existing??
Leaving bottle of a drink and a peace of paper in the room isn't some thing that we look for !!
Instead, we highly recommend that they should be able to look for a much more professional practices such as establishing a firm and proper two way communication and coordination with the Guests even prior to their arrival to seek their needs and satisfactions,
we strongly believe that such practice as a part of their essential duties and responsibilities (KG) level.
Thanks

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Nice Stay

By

09 February 2016

club

overall it was comfortable stay. The crew was very polite. Rooms was comfortable and clean. Breakfast was very good too

Posted byHotelStaff
12 February 2016
Dear Osmansky, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
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Excellent Stay

By

08 February 2016

I was upgraded to a very nice suite that really made my stay excellent.

The breakfast is very good. The exercise room and spa facilities are also excellent.

All the staff is eager to get feedback almost to the point of annoyance though, lol.

Posted byHotelStaff
12 February 2016
Dear ExpatBusinessMan, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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My Home in Amman

By

08 February 2016

club

I have been staying in the Jordan Intercontinental for years. It's like coming back home. The staff, the service and the atmosphere in this hotel are very special.

Posted byHotelStaff
12 February 2016
Dear Rgkhalife44, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
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Great Location, perfect hotel

By

07 February 2016

club

IHG Quality as always.

Great Location, Nice Interior, Comfortable Room, delicious food and valuable price.

Posted byHotelStaff
12 February 2016
Dear RMZN, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
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great gym staff

By

07 February 2016

the gym is well equipped with machines and free weights. the staff is very helpful and knowledgeable.

Posted byHotelStaff
08 February 2016
Dear hoeferd1, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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great service and hospitable team

By

07 February 2016

the staff is friendly and hospitable. it was my first time to stay in this hotel in Jordan and I am planning to use it whenever I visit Jordan

Posted byHotelStaff
12 February 2016
Dear gabdelbaky, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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servicio excelente

By

05 February 2016

club

La atencion fue excelente, la habitacion muy comoda y elegante y el servicio de restaurante fue muy buene.

Posted byHotelStaff
08 February 2016
Dear alex1ander982, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Excellent dealing

By

04 February 2016

The service is excellent from checking in to checking out .

Awesome services, highly class touch and smart facilities , highly secured, clean room, easily access to everything and great stuff especially mr abdullah suliman ,Omar ,Anton there ara
Are always provide services with excellence and ready to help whenever I need .

Posted byHotelStaff
08 February 2016
Dear Daql2013, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Greet services & good staf

By

03 February 2016

club

Welcoming staff, you find more than you expected..

Posted byHotelStaff
08 February 2016
Dear Mustang1978, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
Posted byHotelStaff
08 February 2016
Dear Mustang1978, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
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Bar

By

02 February 2016

club

Had to pay the most expensive beer I ever ordered in my life.

Posted byHotelStaff
06 February 2016
Dear Schul, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us Thank you for your candid review of our hotel. We take all reviews positive and negative very seriously, and your feedback will not go unnoticed but will help us improve to avoid future occurrence. Thank you for sharing your thoughts and we hope that you would consider us again on your next travel. Respectfully, Bassam Abu Hassan Hotel Manager
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