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InterContinental Amman (Jordan)

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Hotel Reviews for InterContinental Amman (Jordan)
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 687 reviews
92%
Recommend This Property

Ratings Breakdown

687reviews

  • 5 Stars
    481
  • 4 Stars
    119
  • 3 Stars
    46
  • 2 Stars
    18
  • 1 Stars
    23

GREAT HOTEL

By

05 July 2016

very nice and quiet room, clean, great gym and swimming pool, good restaurants around, nice selection for breakfast, nice staff...
THANK YOU!

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Well looked after

By

02 July 2016

My first trip to Jordan and couldn't of picked a better hotel. Very friendly staff, all of which couldn't do enough to help you.
Highly recommended!

Posted byHotelStaff
04 July 2016
Dear Pipelini, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Great hotel in Amman

By

01 July 2016

Intercontinental Amman is great hotel with good selection of bars and restaurants.

Posted byHotelStaff
02 July 2016
Dear Anasuae, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
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Super Hotel mit schönem Pool

By

29 June 2016

club

Kann das Intercontinental Amman nur loben.
Sehr schönes Hotel mit super freundlichem Personal.
Hervorheben möchte ich die Qualität der Betten insbesondere fantastische Kissen.
Zimmer war schön nur leider war die Klimaanlage sehr laut.
Pool ist super schön uns sauber.
Das Essen (Eftar) war hervorragend und die Auswahl riesig. Das gilt auch für das Frühstücksbuffet.
Gerne wieder

Posted byHotelStaff
02 July 2016
Dear TomOfMuc, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Warm Welcome

By

28 June 2016

club

it was a short stay but the employees were extremely hospitable, friendly with the right courtesy level and recognition for being a regular guest.
Always looking to make the stay of a guest comfortable and hassle free

Posted byHotelStaff
02 July 2016
Dear CEK1, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Great location and pleasurable stay

By

27 June 2016

club

Very comfortable stay, notable for very attentive and friendly staff. Nice pool and a very good Indian restaurant.

Posted byHotelStaff
30 June 2016
Dear world52traveler, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Awsome stay

By

25 June 2016

club

Thanks to the management for the great experience and for the outstanding team, the Flipina at the breakfast, no matter how busy they are, with a very nice friendly approach she manage to come everyday and wish me a good day with pleasant smile not a single day she failed to do so, and never made me feel she is pressured , it was good start for the day and positive vibe god bless her

Posted byHotelStaff
29 June 2016
Dear Melfiki, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Juste ce qu'il faut

By

22 June 2016

Pas de surprises et c'est l'essentiel pour un homme d'affaires

Posted byHotelStaff
26 June 2016
Dear pierrekacha, Thank you so much for taking the time to share your comments with us and letting us know about your experience at our hotel. Your praise regarding your visit is a good motivator to know that our guests leave the hotel with a positive experience and look forward to coming back. Hope we have the opportunity to welcome you back once again at InterContinental Jordan. Respectfully, Bassam Abu Hassan Hotel Manager
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Excellent Service and very helpful staff.

By

22 June 2016

1st of all, As a Royal Ambassador, I travel a lot and stayed at many hotels, and being at InterContinental Jordan few times, they seem to impress me more and more every single time, with their service and hospitality. Leading the Guest Relations, Dima and her staff Rawan, Sara and the gentleman, i couldn't recall his name, were always helpful and making sure my stay was perfect, also i had an issue with my points where it was sorted out immediately.
I would like to thank all of the staff for the wonderful job they've been doing all along. Keep it up!

Posted byHotelStaff
27 June 2016
Dear Hikmo, Let me take this opportunity to thank you for choosing to stay at the InterContinental Jordan and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. We are thrilled to see that your experience is reflecting our actions and we are heading into the right direction. Your comments regarding our services are a delight to read and we will make sure to communicate your praise to the entire team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Bassam Abu Hassan Hotel Manager
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Great place and services

By

20 June 2016

club

Excellent keep it up !
Pricing is on little higher side

Shuttles services to the Airport should be bit cheaper

Need improvements in SPA and SPA staff, .
Interment should be inclusive in rates

Thanks

Posted byHotelStaff
23 June 2016
Dear Anonymous, Thank you for your continuous support for our InterContinental Jordan hotel and for sharing your review here online. We greatly appreciate your positive comments about our hotel which I will be delighted to share with the management team and colleagues. Thank you for your recommendation and we look forward to having the opportunity to welcome you back in the near future. Respectfully, Bassam Abu Hassan Hotel Manager
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Bad Experience

By

14 June 2016

As a platinum ambassador I have come to expect a certain level of treatments at Intercontinentals such as complimentary room upgrade and club lounge access. Neither of these were provided to me during this stay. The hotel charged my card the day prior to me checking out with no warning. Additionally, I never received a receipt upon checkout. I was also informed that I owed an additional 125JD ($176 USD) for a wine spill in the room. A carpet steam clean was probably needed because of the accident; however, I find it absurd that this small additional amount of maintenance would be charged at a luxury hotel. I travel to Amman often, but I will never return to this property.

Posted byHotelStaff
19 June 2016
Dear randy187, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments here online. Please be aware that it is not the usual service InterContinental Jordan has been known for. And, your comments will not go unnoticed but will be shared with the team. Thank you for sharing your thoughts and we hope that you would consider us again on your next travel. Respectfully, Bassam Abu Hassan Hotel Manager
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Home from home

By

13 June 2016

Once again I stayed at the InterContinental in Amman and had a very happy experience -- thank you to the team!

Posted byHotelStaff
15 June 2016
Dear aarnout_brom, I would like to thank you for choosing to stay at InterContinental Jordan and for taking the time to share your comments with us. I am very happy to read the comments with us. Our main goal in the hotel is to dedicate our attention to the guests and not only meet but try to exceed their expectations; it is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Bassam Abu Hassan Hotel Manager
Read More
Read Less