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InterContinental Stephen F. Austin

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Hotel Reviews for InterContinental Stephen F. Austin
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1440 reviews
92%
Recommend This Property

Ratings Breakdown

1440reviews

  • 5 Stars
    1091
  • 4 Stars
    203
  • 3 Stars
    78
  • 2 Stars
    40
  • 1 Stars
    28

Awesome stay

By

15 November 2019

Grest place! Would stay here again for sure! Very clean.

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Beautiful hotel

By

15 November 2019

club

Lovely hotel with outstanding customer service, plus a good-size workout room and nice little pool. Great location! We highly recommend!!

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Nice Stay!

By

13 November 2019

Very nice hotel! Look forward to staying here again when I’m in Austin.

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Definitely recommend

By

13 November 2019

club

This hotel was perfect for our weekend stay. The hotel itself was beautiful, very clean and the service was excellent. I would definitely recommend this location and will stay here again.

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R.Wise

By

06 November 2019

platinumelite

Excellent service and room. Great location. Great facilities.

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warm hosts, clean rooms, luxury

By

06 November 2019

This is a lovely hotel. If you want to spend the money you won't be disappointed. We chose it because of its proximity to a film festival downtown (some of the panels were in the hotel). "Pool" is actually a single lap pool. The staff were wonderfully friendly and welcoming. While we never use minibars, and asked for ours to be emptied, they said it wasn't possible. But within minutes, a mini-fridge was delivered to the room! Super service! Everything was clean and pleasant.

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Office manager

By

06 November 2019

platinumelite

Everything is good, but the lobby of this hotel don’t make us feel WOW when we walk in

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My fave hotel in Austin

By

06 November 2019

I have been attending the Austin Film festival for the past 26 years. For 20 of those years at least I have stayed at the Stephen F. Austin/Intercontinental hotel. I love the terrace bar and the ballroom where I have presented over the years. The Concierge staff have always gone out of the way to make my stay smooth and efficient. I grew up in Texas and no longer live there, but my trips to Austin and the SFA feels like coming home.

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Great hotel, great staff

By

05 November 2019

club

The hotel was very nice and extremely clean. All of the staff were extremely friendly and helpful. I would definitely stay here again.

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Lovely hotel for wedding night

By

05 November 2019

Everything was amazing. The one issue we had was while unloading our luggage, the valet was hard-pressed to assist us with an umbrella (it was cold and raining).

Eleni the concierge was incredibly welcoming and had champagne and strawberries waiting for us on our wedding night.
Ryan checked us in and made sure we were welcomed as members.

Thank you to all who made our stay incredible!

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Great place to stay

By

04 November 2019

platinumelite

Great location downtown. Clean comfortable rooms and staff was very helpful. Good restaurant in the hotel.

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Overall fabric and service

By

04 November 2019

club

Overall very poor value for money. Check in was unwelcoming and slow. Furnishings in bedroom were dreary and buffet breakfast was very average.

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