Rated 4.5 out of 5 by 432
Rated 5.0 out of 5.0 by cmr59 Lovely Historic Hotel
I was visiting my son who had recently moved to Austin, TX, and stayed at the InterContinental. Upon check-in, guest services told me that if I were willing to wait a little while (it was 10:00 am) that they would give me an upgrade. I said that was fine and went off with my son. When I returned, I had a lovely room with sitting area on the 16th floor. The bed was very comfortable and it had a beautiful bathroom with area for putting on my makeup. When I went down to the lobby the next morning, I was pleasantly surprised to see that there was complimentary coffee by the front doors. Although I mostly just slept there, I would highly recommend it. It's a great location and a unique property.
August 28, 2015
Rated 5.0 out of 5.0 by Spah Girl Outstanding Customer Service
Attended a small business conference at Stephen F. Austin Intercontinental!
Hotel was beautiful, rooms very nicely appointed and quiet! Board Room for meeting was excellent, as well as the staff attending and food!
Great Bar for afternoon and evening drinks. Bartenders Alex and Chris were outstanding, friendly and professional! Would go back to this Hotel every time I am in Austin!!!
August 27, 2015
Rated 5.0 out of 5.0 by George Cou Excelelnt value
Stayed weekend and all well very well;
3. Fitness Centre;
Weekend rates were OK.
August 27, 2015
Rated 5.0 out of 5.0 by charliec50 Great Hotel with great service
First time staying at this location, close to everything, easy access to major connections. Great staff and beautiful room.
Do not expect shuttle service, there is none. The staff is able to get a cab any time for you.
We will stay there again when visiting Austin.
August 26, 2015
Rated 5.0 out of 5.0 by Jeffjw Quiet, great location, excellent service
This hotel is located extremely convenient to all major locations in downtown Austin. The service at this hotel was wonderful, the front desk was very accommodating and did what they could for some of my requests, and their effort was evident. Thank you for making our stay memorable and having such a well maintained property. I would definitely stay here again!
August 25, 2015
Rated 5.0 out of 5.0 by Becca312 Great Experience!
Everything about out stay was exceptional - the valet, check in, room quality - everything! The staff was very friendly and knowledgeable of not only the hotel, but surrounding areas. We will be back!
August 24, 2015
Rated 5.0 out of 5.0 by debbie0523 Friendly and efficient staff
I was there for a convention, the staff was always very friendly and helpful. It was easy to check in and out. I wish the restaurant stayed open later than 9pm though. A special shout out to my housekeeper, Luz, she did an excellent job and much better than expected.
August 24, 2015
Rated 5.0 out of 5.0 by Steven78230 Great Stay
Called a couple of days before and spoke with Issa who gave me a good upgrade to a One Bedroom Suite as a Platinum Ambassador. Even though Valet parking (no self park) was a whopping $38 per night, I received good service from valet. Took a bit of time to be attended to by valet the 3rd day, but no problem.
Pool was very nice and warmed to where it was not freezing. The suite was a very good size as well and the Platinum Ambassador amenity was a nice touch.
August 16, 2015