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Rated 4.6 out of 5 by 802 reviewers.
Rated 5.0 out of 5.0 Great front desk and super check-in experience We had a great check-in experience after a long day of drive from NY. Sunny at the front desk made us feel at home especially since we come from HK. She oriented us with the hotel and connected with my family superbly. She called to find out in 30 mins if we were well settled in the room. Super staff like this is what brings me back ti Interconn July 2, 2015
Rated 5.0 out of 5.0 by Hotel of Choice The service at the Intercontinental Boston is everything one could ask for - courteous, timely and gracious. The room had a single flaw - a view of the roof, but was otherwise well appointed. The Ambassador fruit plate was perfectly ripe. I truly enjoyed my time in the club lounge though it was crowded and girls running around in skimpy clothing should never be allowed. The only real drawback of the property is the lack of an airport shuttle. July 2, 2015
Rated 5.0 out of 5.0 by Our stay in Boston Recently had our first stay in Boston and the Intercontinental team (everyone) was fantastic. The room was perfect and we absolutely enjoyed our stay and will return. June 30, 2015
Rated 5.0 out of 5.0 by Beautiful property! We stayed two nights at the InterContinental Boston. The location is fantastic, right on the Harbor Walk, across the river from the Children's Museum. The staff was attentive and polite. Check in and out were a breeze. Our room faced the street so we had a bit of street noise, the fire department is across the street, however the noise was well muffled and didn't bother us. We had a great view of Atlantic Avenue and Janet Echeleman's aerial sculpture suspended above the street. The view of the sculpture was an unexpected pleasure! Viewing it from the ninth floor provided a totally different perspective than that from the street. Our room was extremely comfortable. Our 18 month old boy loved looking down on the street out of the floor to ceiling windows. Overall we were very pleased with our stay. June 30, 2015
Rated 5.0 out of 5.0 by Family Boston trip very knowledgably and professional front desk staffs, especially thanks to Sunny at front desk who helped us during stay, clean, comfortable, and good location, highly recommend to stay June 28, 2015
Rated 5.0 out of 5.0 by Excellent hotel in a superb location Enjoyed a wonderful weekend at this wonderful hotel. Meets all the standards you expect from an intercontinental hotel. Great location right on the Fort Point docks . Outside bar overlooking the water is lovely . Staff were friendly and met all our needs . Lovely pool and spa and excellent restaurants . Will return ! June 27, 2015
Rated 5.0 out of 5.0 by Affordable royalty Not all services are created equal. If there were a 10, I have to give this place a 9.5 - but I will explain.... Lets start from the beginning - when you park your vehicle, the greeting you get, regardless of your size, color, car... you are welcomed like a VIP. WELCOMED. That is, for the most part, the feeling. You feel welcome. Then you walk into majestically tall ceilings, and an intoxicating scent permeates the lobby. You drift into another world. Reception? Welcoming, inviting. As are the managers par excellence. Each one. Ambassador? Pay for the hospitality... More on that later! Hungry? Food is superb, no matter where you go in this hotel. It is NOT typical "hotel food". OHH NO. PAINFULLY Clean hotel (except for serious need to reupholster some benches in Miel. SO as long as I'm not seated on the ripped and moldy benches, Im fine. And unfortunately this is one of the -.5 - HOWEVER, renovations ARE underway... So back to 10 for service and food. Mauricio and Katia as managers? IN LOVE! A FAN! Loved Charles Strong, but he has been promoted. Managers like Matthew Meehan, Katia, Mauricio, Charles... Set the bar HIGH. VERY. They will make it perfect. Beautifully perfect. Sushi-Teq? OUT OF BOUNDS. Fresh. SUPER FRESH. Clean, Super clean. Service? Crazy out of bounds. Kate, Katia, Laris, Chef... you name it. You are WELCOMED. You feel WELCOMED. Period. Unfortunately, I'm stuck with the -.5 and giving the 5 for VodkaBa and RumBa - why? The food is delicious! Their fish tacos? LOVELY! Their fried calamari, FANTASTIC. But the service is - blah. Ditto for RumBa. Bartenders were not friendly. Did not feel welcomed. At all. On the contrary. The servers and bartenders seemed to cater to people that looked like "money". The drinks were great. But the service was an odd fit compared to the REST of the crew - inside and outside on the lovely patio. Which now takes me to the AMAZING upgraded room with all the beautiful amenities, the gorgeous bathroom, the plush robes, the lovely toiletries, and OMG PAINFULLY CLEAN! The pillow turn down. AND OMG PAINFULLY - SERIOUSLY CLEAN. And lastly, if you are Ambassador - the hospitality room is definitely worth paying for. The "snacks" are MEALS. The room is simplistically elegant. OMG PAINFULLY CLEAN. Tastefully relaxing decor. Breakfast is BEAUTIFUL! Oh those croissants! Smoked Duck breast. Cured Salmon. Eggs to order. Lovely coffee and tea. Fresh OJ and other chilled juices. Fruit. Home made granola. Cheese. Did I say its BEAUTIFUL? I can't wait to come back for dinner. Or a night getaway! June 26, 2015
Rated 5.0 out of 5.0 by Great Stay I travel a lot, and am always pleased when the service makes you feel at home, this place was great, the location was awesome, and the amenities were all there, the only issue is the concerts in the park, should let people know so they can expect/plan for it. June 25, 2015
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InterContinental Boston

  • 510 Atlantic Avenue
  • Boston , MA , 02210
  • United States
  • Front Desk +1-617-7471000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, Spanish, French, Croatian, Italian, Japanese, Dutch , Portuguese, Russian, Serbian, Chinese

Pet Policy

Small pets not exceeding 25 pounds are allowed. Maximum one pet per room. The pet fee is 75 USD per stay.
Pet Deposit $75.00 per stay
  • Local Time

    8:37 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 20 Room(s) with Accessibility Standards
    • Parking
    • Special Needs