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InterContinental Boston

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Hotel Reviews for InterContinental Boston
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1571 reviews
94%
Recommend This Property

Ratings Breakdown

1571reviews

  • 5 Stars
    1226
  • 4 Stars
    209
  • 3 Stars
    80
  • 2 Stars
    32
  • 1 Stars
    24

Sub par for IHG

By

19 November 2017

platinumelite

Very poor relative to their other resorts.
There was a mouse in the gym (the the reception staff’s reaction when I brought it up didn’t make me feel as though that was news to them). Corridors smelled of mould; there were leftover bits of food for days on end. I requested turndown before 6.30 due to a 4.30am start very day, yet often it was closer to 8, and sometimes close to 10. Overcharged for laundry by $25 (though reimbursed after I complained).
I requested an invoice after my stay FOUR times. I am yet to receive it.

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