Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

InterContinental Citystars Cairo

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Hotel Reviews for InterContinental Citystars Cairo
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 533 reviews
89%
Recommend This Property

Ratings Breakdown

533reviews

  • 5 Stars
    335
  • 4 Stars
    117
  • 3 Stars
    39
  • 2 Stars
    18
  • 1 Stars
    24

Excellent hotel

By

2016 九月 20

platinumelite

nicely managed hotel with excellent location. Staff are very polite and wecoming

Posted byHotelStaff
2016 九月 20
Dear Mr. Abdullah, Thank you for choosing InterContinental Cairo Citystars, we appreciate you taking the time to leave your review to let us know about your experience. We are delighted that you enjoyed the hotel’s location and services. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you back again very soon. Kind regards,
Read More
Read Less

Très bon service

By

2016 九月 20

club

Temps de check in un peu long
Personnel réactif
Hotel très agréable
Espace bien sécurisé

Posted byHotelStaff
2016 九月 22
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,
Read More
Read Less

Great Service

By

2016 九月 14

I wanted to thank the staff and Mr. Youssef the shift manager, who took note of my concerns and delivered as promised.
The staff was very attentioned, serviceful and reactive if any inquiry or concern.
I'm a happy customer who has been staying at Intercontinental City Stars Cairo whenever I have business trips. This is my 5th year. Keep up the good work.

Posted byHotelStaff
2016 九月 14
Dear Valuable Guest, Thank you for leaving such a great review, we appreciate your detailed feedback about our hotel and all your comments are very much appreciated. I’m delighted to know that you have enjoyed your stay with us. Looking forward to welcoming you back soon at InterContinental Cairo Citystars,
Read More
Read Less

Good experience

By

2016 九月 08

It was a good experience overall as usual
Mr Noor Eldin did a great job who checking me early and made the upgrade for me as iam a Gold Ambassador

Posted byHotelStaff
2016 九月 14
Dear Mr. Khairy, It is real pleasure to read your review on IHG Website and all your comments are very much appreciated. We are delighted to learn that our team was up to your expectations and that you enjoyed staying with us. The feedback you provided is extremely valuable to us. Look forward to welcoming you back to InterContinental Cairo Citystars in the near future.
Read More
Read Less

Good Hotel

By

2016 九月 02

i used to go for this hotel whenever i stay in Cairo ... the accessibility to the mall and Cairo airport is one of the main advantages ...

Posted byHotelStaff
2016 九月 04
Dear Valuable Guest, Thank you for sharing such nice review and for recommending our hotel. We are pleased to learn that you enjoyed the hotel’s location. Looking forward welcoming you back in the near future at InterContinental Cairo Citystars
Read More
Read Less

Nice location and great staff.

By

2016 八月 28

Loved the whole experience. Attached to a big shopping center.Multiple nice restaurant on site and at the shopping center

Posted byHotelStaff
2016 八月 29
Dear ASHIK149, It is real pleasure to read your review on IHG Website and we are delighted to learn that our team was up to your expectations and that you enjoyed staying with us. The feedback you provided is extremely valuable to us. Look forward to welcoming you back to InterContinental Cairo Citystars in the near future.
Read More
Read Less

Ristorazione

By

2016 八月 21

platinumelite

Non sempre la qualità corrisponde alla classe del ristorante

Posted byHotelStaff
2016 八月 22
La ringrazio molto per la recensione sul nostro hotel. Mi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Il nostro personale ne è orgoglioso, perciò apprezziamo la sua opinione. Ci auguriamo che verrà a trovarci nuovamente. Distinti Saluti,
Read More
Read Less

Good Hotel for short stay

By

2016 八月 13

Good location near to Cairo airport, with access to city star mall

Posted byHotelStaff
2016 八月 15
Dear Valuable IHG Rewards Club Member, I would like to thank you for your loyalty to our hotel chain, and for sharing all your comments about your stay at the InterContinental Cairo Citystars. I am delighted to learn that you have enjoyed your stay at our hotel and was happy with our location and convenient access to Citystars mall. Looking forward to welcoming you back very soon at InterContinental Cairo Citystars, Kind regards,
Read More
Read Less

Pad front office staff

By

2016 八月 12

I have voucher from intercontinental but Front office staff refused to take my complementary night voucher and they said you have to pay two weekends night and this voucher not valid in egypt
Also guest relation refused my voucher

Posted byHotelStaff
2016 八月 15
Dear Mr. Fathi, I would like to thank you for your loyalty to our hotel chain, and for sharing all your comments and concerns about your stay. I understand that we have not met your expectations this time. Rest assured that your feedback will not go unnoticed as we are investigating them and corrective measures will be implemented. Thank you again and hope we have the opportunity of welcoming you back soon at InterContinental Cairo Citystars. Kind regards,
Read More
Read Less

Another Poor stay !

By

2016 八月 08

another poor stay at this hotel
checked in at the ambassador desk the lady was rude no welcoming and i didnt get the upgrade as she said there isnt any rooms for pool view so i stayed at standard room which was dirty and really bad
most of the staff are rude also i had problem with the security staff the checked 2 times although after me 2 girls came and they were not even checked ! i noted that to guest relation
my advise do not to stay here its not up to inter standards .

Posted byHotelStaff
2016 八月 10
Dear Mr. Samo, Thank you for your patronage as an InterContinental Ambassador and for posting a feedback from your recent stay with us. I was concerned to see that you were not impressed with our hotel particularly with the cleanliness, staff service, room upgrade, and your check-in experience. I would like to apologize for any inconvenience these issues may have caused you during your stay. Regarding the security gate issue, corrective action has been taken with the concerned team member. Again, thank you for the review and I hope that you would still consider staying with us again in the future. Kind Regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com
Read More
Read Less

Excellent stay

By

2016 八月 06

Excellent stay in intercontinental citystars.
All the staff are very kind.
The room is nice.
The food is tasty.

Posted byHotelStaff
2016 八月 09
Dear M. Neillot, It is real pleasure to read your comments ,I am very happy to learn that our team was up to your expectations and that you have enjoyed staying with us. The feedback you provided is extremely valuable to us and I thank you for taking the time to provide us with your comments. Look forward to welcoming you back very soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com
Read More
Read Less

IHG Platinum member but no upgrade offered

By

2016 八月 04

I'm starting to question the ligitimate of IHG Loyal program if some hotels such as this hotel refuses to upgrade rooms even if there were availabilities. They made me pay extra $100 per night for the upgrade that I should get for free.

Posted byHotelStaff
2016 八月 07
Dear Mr. Waleed, I would like to thank you for your loyalty to our hotel chain, and for sharing all your comments and concerns about your stay. I understand that we have not met your expectations this time. Rest assured that your feedback will not go unnoticed as we are investigating them and corrective measures will be implemented. Please accept my sincere apologies for the inconvenience you have experienced. It is our goal to consistently provide superior service and guest satisfaction at InterContinental Cairo Citystars. I would like to personally take care of your next booking to ensure you have a pleasant stay, so please send me an email with your next booking details. Thank you again and hope we have the opportunity of welcoming you back soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com
Read More
Read Less