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InterContinental Chicago Magnificent Mile

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Hotel Reviews for InterContinental Chicago Magnificent Mile
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 2025 reviews
83%
Recommend This Property

Ratings Breakdown

2025reviews

  • 5 Stars
    1102
  • 4 Stars
    447
  • 3 Stars
    234
  • 2 Stars
    140
  • 1 Stars
    102

Truly Magnificent!

By

23 May 2017

club

Wonderful hotel in the heart of it all! Professional and knowledgeable staff. Rooms are nicely appointed and very comfortable. Hotel ball rooms are stunning and the food was amazing! Overall fantastic experience!

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Execellent and Superior Place to stay

By

22 May 2017

This was my 3rd times staying in this Hotel. The place you would like to experience and keep coming back. Last year we stayed around Christmas season. Place is great and accommodating. Got there early . We were tired and able to let us check us in. Last week we got there almost 9pm and let us stayed our normal check out us time. I am a platinum member and had been a Holiday or IHG member for more than 15 years.
We been to lot of loyalty membership.
This hotel exceeds more . Love the Place and I am highly recommend this place. Home away from home

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Disappointing for the Price

By

19 May 2017

club

This hotel is situated in a great location in a great city. I wish it did a little better job of rising to that occasion. While the room and facilities were very clean and well kept, I was not impressed with the overall service of the staff. It was efficient, but not really very friendly or proactive. And there were a number of annoyances to contend with: a very noisy room fan, WiFi service that kept falling away, needing to be reconnected, and a room phone that seemed to require a tech geek in order to operate. And would it have been too much trouble or expense to have some complimentary newspapers laid out in the lobby (not to mention a few more comfortable seats)?

These annoyances were not enough to keep me away, should I have to attend a future conference at this site, but I can't say that I would look forward to the experience.

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Great service

By

19 May 2017

platinumelite

Fantastic service, great staff. Excellent location. Slightly disappointed by our room (compared to our last room at an Intercontinental).

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great end to a great trip

By

18 May 2017

final stop of a 5 week trip to USA. Great hotel and great location. Michael Jordan's is a must for dinner

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Great Mag Mile Luxury Hotel

By

17 May 2017

Wow! This hotel has all the old world charm of the Mag Mile and great views of the city. Room amenities and restaurants are first class all the way. Great way to spend a weekend!

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Great hotel

By

17 May 2017

platinumelite

Nice location and beautiful hotel . This hotel was quality

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EXCELLENT LOCATION

By

17 May 2017

THE STAFF IS EXCELLENT. PLACE IS IDEAL AS IT IS ON THE MAIN SHOPPING AREA WITH LOTS OF ATTRACTIONS, FOOD JOINTS AND ANY MORE ENTERTAINING JOINTS. NEAR TO NAVY PIER.

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Hotel in Ordnung (bis auf wenige Zimmer)

By

13 May 2017

Vermeiden sie Zimmer ohne Fenster - der Rest des Hotels ist sehr gut.

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Great location in the heart of Chicago

By

12 May 2017

platinumelite

Wonderful location in the middle of a great city. Good pricing with excellent service staff. Even for a short stay the intercontinental is a hotel that offers what a guest needs at any time.

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Comfortable bed great pool. No chechkin points?

By

12 May 2017

Comfortable bed. Kids loved the pool. Never received check in points. Was asked if I wanted a drink or points. Chose points but did not get them. Had 2 separate reservations5/7 and 5/8. Asked to combine them so we would not have to change rooms or get different key cards. We did not have to change rooms but my daughter was not able to get to her room because they did not fix the keys cards. Had to come back to hotel to get everyone key cards.

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Nice hotel and great service.

By

11 May 2017

club

Second time we stay at this hotel and will be staying there again next time we go to Chicago.

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