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InterContinental Cleveland

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Hotel Reviews for InterContinental Cleveland
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 871 reviews
91%
Recommend This Property

Ratings Breakdown

871reviews

  • 5 Stars
    619
  • 4 Stars
    134
  • 3 Stars
    56
  • 2 Stars
    32
  • 1 Stars
    30

Terrific Visit

By

21 June 2017

club

Stayed overnight for a wedding ... great experience from check-in through check-out. Very friendly and knowledgeable staff, comfortable and well-appointed room.

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Beautiful overall experience

By

21 June 2017

club

Loved it all, everyone was wonderful, great breakfast buffet, room was great, shower was perfect, tv nice, wedding facility was outstanding. Being a couple of teachers, it was an experience, cost wise, that we normally cannot do within our budget. But we thoroughly enjoyed our weekend visit. Very friendly and happy employers.

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Excellent Service

By

20 June 2017

club

The service at the InterContinental Cleveland was outstanding. Every staff member we encountered asked if there was anything they could do for us.

I particularly like the restaurant and bar staff. Very attentative!

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Beautiful

By

20 June 2017

club

Beautiful hotel. Great staff. Very clean. Needs coffee pot intoomx though.

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Cavs Fan

By

20 June 2017

club

Nice hotel overall... room could have been a little cleaner. If u you don't want to stay downtown it's not far and nice hotel.

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Very nice room and good room service too

By

17 June 2017

club

This hotel is quite nice and has been recently updated. It is particularly close to the Cleveland Clinic which we needed.

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A great spot for a quick visit to Cleveland

By

15 June 2017

club

A comfortable, relaxing, and convenient place to stay in Cleveland. Close to museums and restaurants. An easy drive downtown. Hotel is surrounded by the Cleveland Clinic, and hospital eateries were a good spot for a quick cup of coffee and bite to eat.

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great hotel and staff

By

15 June 2017

wonderful stay, great location, staff fantastic restaurant great (wish you had some chocolate cake on the menu!!)

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Great Service

By

13 June 2017

We visited the Intercontinental Property for the first time as a weekend getaway. We have stayed at many IHG properties but first time ever at an Intercontinental. We were greeted by the friendly staff, both Valet and front desk. Check-in was very fast and we were provided with adequate information to our room. The hotel is not far from downtown at all and only a few minutes a way. We did not get the opportunity to dine onsite but if I ever visit the area again, perhaps I will have that opportunity. I would definitely choose this property again.

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Great Room

By

13 June 2017

club

Fantastic rooms! Beautiful bathrooms! Try to get an upper floor room and use the 14th floor bar.

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One night

By

13 June 2017

club

Excellent hotel for leisure, bed was very comfortable, friendly check in staff. Good breakfast as well.

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Comfortable bed and clean bath room

By

13 June 2017

club

It was nice to be in the room becuase it was clean. Bathe room wa also clean and well. Airconditioning was also affordable.

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