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Email or IHG® Rewards Club # PIN
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Forgot PIN
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If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address
IHG® Rewards Club # Email Address

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Create PIN
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IHG® Rewards Club # ZIP/Postal Code
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Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
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Create Email
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Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address

Website Suggestion

Peace of mind comes in many forms and knowing your billing is accurate is a big deal. Resolving billing discrepancies is a priority and it’s our desire to make sure your bills are accurate every time.

For billing related concerns, or to obtain a copy of a hotel receipt from a recent stay, please contact the hotel directly. Guest relations does not have access to hotel billing records.

If you have already contacted the hotel and need further assistance, please continue with this form.

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Hotel Details

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