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InterContinental Frankfurt

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Hotel Reviews for InterContinental Frankfurt
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 923 reviews
87%
Recommend This Property

Ratings Breakdown

923reviews

  • 5 Stars
    527
  • 4 Stars
    259
  • 3 Stars
    70
  • 2 Stars
    38
  • 1 Stars
    29

安心感のあるホテルの手本的なサービス

By

25 March 2017

club

今回はビジネスでの利用をさせていただきました。
朝の忙しい時間の朝食、タクシーの手配、待ち時間のワイファイ環境とロビーでの待ち時間。その間におけるスタッフの気配りとサービスには安心感があります。
良いホテルのお手本的なサービスを抜けなくしっかりと行うあたりがこのホテルの良いところだと感じています。また、プライベートの際にも利用させていただこうかと思います。
また、ロストバゲージのスーツケースを部屋まで運んでくださり有り難うございます。
今後ともよろしくお願いします。

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great location to tour Frankfurt

By

25 March 2017

The hotel is located at the river, with great river review. It is pretty relaxing to take a walk along the river, and visit the old town of Frankfurt. There are lots of restaurants, convinient stores within 10 mins walk near the train station area. Parking is quite expensive and traffic around the train station area is bad during morning time.

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Friendly staff

By

22 March 2017

This hotel is reasonably located about a 15 minute walk along the river to the city centre, the staff are extremely welcoming and helpful without being overly familiar.
The rooms are comfortable and the window opens although the street noise is in keeping with a city location. There is a good selection of TV programs in a number of languages.
The gym is reasonable not huge but I've never seen it busy.

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great hotel

By

21 March 2017

this is my favourite hotel in Frankfurt, all are very friendly especially my friends Alex

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My stay at the InterContinental

By

21 March 2017

club

Great experience and comfortable stay. Food at the breakfast restaurant was good.

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A little dated

By

21 March 2017

Hotel needs major updating. Great location and staff.

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Another wonderful stay

By

21 March 2017

platinumelite

Anytime we are in Frankfurt we stay at the Intercontinental Hotel. Not only is is centrally located and along the river, the staff is their biggest asset. They are extremely knowledgeable, friendly and truly make you feel as though you are treasured guest.

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Intercontinental Frankfurt

By

17 March 2017

club

Nice hotel, but I fear I got a poor room. The bed was a single bed which looked out of place n the room, it was not near any light switch so I could not turn out easily. The trouser press in the room fell apart and dropped on to my toe. The checkout desk said they would have it fixed, but did not appear to concerned that my toe had been bruised. Nice touch though having a gift of a bottle of wine which was very welcoming.

Hotel room was clean and the staff courteous. Check-in staff were polite, very efficient and helpful.

Had I been in a different room I think it would have been a more positive review.

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Willkommenskultur

By

17 March 2017

platinumelite

Ich habe mich sehr über den persönlichen Service gefreut.

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The staff

By

15 March 2017

club

Very courteous and helpful. They know how to make you comfortable. They can handle a difficult situation well. Unfortunately they cannot break the rules of the Hotel when there is a issue. But they manage it well. But maybe they could support the IHG members more. Especially people coming from far off.

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Erlebnis in Frankfurt

By

13 March 2017

Ich habe wie immer einen tollen Aufenthalt erlebt, die Menschen im Hotel sind einfach nur Klasse

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接待人員親切

By

13 March 2017

我是航空公司的機組員,貴飯店是平時飛抵法蘭克福下榻休息的飯店。
在辦理入住手續時,接待人員由預約內容看出我是組員,知道我熟知一切飯店設施,
但仍以親切的口吻完整而輕巧的介紹所有一個房客所需要知道的訊息(如:網路,早餐,飯店可用設施)
顯出一定水準的專業服務。

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