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InterContinental Hangzhou

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Hotel Reviews for InterContinental Hangzhou
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.6

based on 1225 reviews
89%
Recommend This Property

Ratings Breakdown

1225reviews

  • 5 Stars
    872
  • 4 Stars
    236
  • 3 Stars
    75
  • 2 Stars
    25
  • 1 Stars
    17

杭州洲际是点亮杭州的一盏明灯

By

28 marzo 2017

杭州洲际如杭州这座城市一样,愈发的靓丽,非常喜欢杭州洲际酒店周边的环境以及房间内的格局,尤其是行政酒廊的欢乐时光,是我最为喜欢,丰富的美食及安静的环境,让我有一个美好夜晚的开始。

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Home away from home

By

27 marzo 2017

Every time coming back to IC HGH has been great. This time was no exception. Front desk and club lounge staff service was excellent as usual.
Club lounge could have better selection and quality of food. Need to have better coffee but that is for all of china.
Only one minor issue, the "ledge" outside my window looks a bit weathered and worn. Needs to be maintained properly.
An excellent stay, will be back.

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软件硬件都不错

By

27 marzo 2017

club

都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!

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一次愉快的体验

By

27 marzo 2017

一直想过来评论,耽误了.
首先,在入住前约2-3天,我收到了酒店工作人员打过来的电话.请原谅我忘记了这位先生的姓名,但是,我非常感激.酒店的工作人员询问了我预计的到店时间,并且告知因为我的会员身份,会提供红酒,马卡龙和果盘,非常贴心.
房间里的咖机,我不太会使用,酒店的客房工作人员很快赶来,并且贴心的又带了几个胶囊.
酒店在钱塘江边,适合晨跑.
下次来杭州,还会入住.
谢谢你,杭州洲际酒店,其实,主要是这里的人,另一切才更美好!

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非常棒的体验

By

27 marzo 2017

platinumelite

每次入住洲际都有一种回家的感觉,无论是前台的wallace,宾客关系的nate,candice,Lawrance,sherry ,Lisa,delia 都给我非常好的服务与帮助,非常感谢这些帅哥美女的关怀。每次遇到问题都会得到高效周到的解决,处理结果都能令人满意。作为洲际的忠实会员,还会一如既往的支持杭州洲际

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一次不错的入住体验

By

27 marzo 2017

酒店外观很显眼,老远就能看到。大堂很大气,房间整洁。
床很舒适,早餐还可以。
入住前已经收到酒店宾客关系lisa的短信,安排的房间也不错。
相信下次还会选择入住。

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房间大

By

25 marzo 2017

club

房间非常大,有很多空间,窗外视野开阔,卫生间还有梳妆台,坐着化妆非常方便,电视里有很多电影及娱乐节目

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满意

By

25 marzo 2017

酒店自助早餐种类丰富,自助晚餐提前预定的,也还满意。晚上的夜景很美,江景房推荐。但我们第二条大雨也没看到啥。酒店服务员态度都很好,主动打招呼。酒店到市区有一定距离。

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很好的入住体验

By

23 marzo 2017

club

一进入酒店便感受到豪华的体验和热情的服务。对于客人提出的问题,工作人员能够很细心很周到的提供帮助和解决。5楼的早餐很丰盛,能够一边吃以便欣赏江景。酒店的造型十分独特,晚上在大堂仰望,十分的漂亮。

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Enjoy Intercontinental Hotel

By

22 marzo 2017

platinumelite

Considerate service, rich food, attractive environment, high quality room supplies

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环境优美

By

21 marzo 2017

club

卧室清爽 如果能询问我是否选择靠江一侧客房的话会是更好的体验。另外卫生间似乎有一些异味,入住期间一直都有,希望能改善。总体很满意。

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住宿后的积分结算希望更效率

By

21 marzo 2017

住宿之后积分和房晚信息不能及时更新,希望能改进;入住的时候前台很热情,礼遇有加,客房服务也很周到,开夜床没打电话就提供了,还有换枕头,都很满意,总体感觉良好

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