Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

InterContinental Hangzhou

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Hotel Reviews for InterContinental Hangzhou
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.6

based on 1373 reviews
89%
Recommend This Property

Ratings Breakdown

1373reviews

  • 5 Stars
    985
  • 4 Stars
    264
  • 3 Stars
    81
  • 2 Stars
    25
  • 1 Stars
    18

服務一流的酒店

By

24 June 2017

床舖舒適環境乾淨。早餐亦相對選擇不少!只是有時太多人吃早餐的時候。整體不錯的一間酒店!

可以建議其他人選用這間酒店

Read More
Read Less

服务一流

By

24 June 2017

club

生煎包好吃 房间设施很好...........................................

Read More
Read Less

Nice room setup

By

21 June 2017

Overall it is a nice place for my trip . The room is in the good spot to see the night view

Read More
Read Less

酒店外观个性化,服务极佳

By

21 June 2017

club

参加会议选择了洲际酒店,在我印象中洲际酒店的服务一如既往的好,无论从进门到前台服务再到客房,服务人员每一个人都非常热情,而且知识面特别广,语言种类也知晓很多,就算客人在排队等的焦急的时候也会很耐心的解释并且一对一的服务客人,这个也是他们的优势,不会因为客人的不耐烦而不耐烦,值得表扬和推荐朋友,以后还会选择洲际旗下的酒店,服务让人省心。

Read More
Read Less

房间设施

By

21 June 2017

platinumelite

房间的设施整体水平高于同级别酒店,带来了很好的体验。可以改进的地方:1. 夜灯太亮。 2. 窗帘的按钮位置不方便按。 3. 浴缸没法用遥控换台。

Read More
Read Less

沐浴环境很好

By

20 June 2017

platinumelite

有很大的沐浴的环境,洗浴用品也很好。能够一边洗澡一边看电视。房间的格局很不错,窗外风景也好,如果能有江景房当然更好了,不过已经很不错了,下一次如果去杭州,还是会选择洲际,公司出游也会推荐选择洲际作为入住酒店。

Read More
Read Less

客房细节需改善

By

20 June 2017

club

1. 不足:门锁位置有材料大片脱落,影响美观。
2. 感谢:为照顾年老家人,向客房要求更换硬质床垫;快速,整洁,专业。

Read More
Read Less

设施略微陈旧

By

19 June 2017

设施略微陈旧

部分房间窗帘按钮位置不合理,不能轻易按到。

部分房间淋浴设施出水不均匀

落地灯的位置不合理,要达到开关控制的地方不大容易

Read More
Read Less

洲际酒店一个非常优秀的酒店

By

14 June 2017

酒店不愧为洲际的旗舰店 服务热情 ,酒店早餐的服务非常好 ,还会仔细询问餐饮质量,真是做到了服务至上、酒店的行政酒廊服务真是对业务非常熟练、每一位员工总是微笑的服务、在晚餐高峰期服务不打折!太棒了 值得推荐的酒店!

Read More
Read Less

接待服务好

By

13 June 2017

club

会员接待处服务好,sweezy入住前的电话联系,其后的电话短信都很周到、暖心,房间安排舒适,早餐口味好,试吃的新品流黄鸡蛋喜欢,希望早餐有更多特色餐点,对比2016年的入住,有很大改观

Read More
Read Less

Considerable Service

By

12 June 2017

Hotel staff members are warm and also quite professional. Knowing customers needs and also trying to help. Very good service in addition to the excellent location for the hotel.

Read More
Read Less

Helpful staff

By

12 June 2017

club

Excellent concierge and bar staff who stayed late to fulfill our request. However airconditioning needs to be a tad cooler. Otherwise the stay was pleasant overall.

Read More
Read Less