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InterContinental Hangzhou

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Hotel Reviews for InterContinental Hangzhou
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.6

based on 1231 reviews
89%
Recommend This Property

Ratings Breakdown

1231reviews

  • 5 Stars
    878
  • 4 Stars
    236
  • 3 Stars
    75
  • 2 Stars
    25
  • 1 Stars
    17

难忘的一次体验

By

29 March 2017

非常好的一次住宿。酒店环境一流,面向钱塘江。硬件维护很好,没有太多折旧痕迹。服务员培训到位,遇到客人能主动打招呼。酒廊的服务人员耐心细致,提供客人宾至如归的感受

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房间干净整洁 服务非常贴心

By

29 March 2017

club

整个环境让我感受到了家的温暖 环境干净整洁 服务员的关怀非常贴心周到,餐厅氛围良好,食物新鲜,卫生条件相当好,房间很安静,灯光照明条件良好非常适合办公,希望酒店换一个地毯,现在的颜色不是特别好看

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入住时明确告知我可以延迟退房至四点,但是房卡却只做到两点

By

29 March 2017

不合理。入住时明确告知我可以延迟退房至四点,但是房卡却只做到两点,还需要我上下折腾去重新激活,耽误时间。

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最棒的景观房

By

29 March 2017

由于是免房入住所以并没有升级,欢迎水果和红酒以及甜点都已准备好,入住的房间正对杭州大剧院,晚上的音乐喷泉和后面各大楼的灯光秀让人大饱眼福,可以说,比乏善可陈的江景房的景观好多了。2楼白色楼梯直通砂之船,吃饭休闲交通都非常方便。可以说,坐落于钱江新城的洲际无疑占尽了天时地利。唯一可以抱怨的是房间的隔音不是太好,也许是圆形的边框造成的把。

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环境优美,景色宜人

By

29 March 2017

platinumelite

酒店处于钱江新城,周围环境不错,新的杭州市政府和市民中心就在酒店不远处,客房紧邻钱塘江,拉开窗帘就是钱塘江美景,一眼望去景色宜人,晚上更有灯光show,美景尽收眼底

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会一直入住的酒店

By

28 March 2017

今年已经住了N次了,至尊大床房很赞,面积大住的舒服,准备下次继续入住
连住了三家IC回来补充了绍兴CP的点评,对比了以后感觉绍兴CP还是很棒的
0320IHG新政以后,CP是个不错的选择

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杭州洲际是点亮杭州的一盏明灯

By

28 March 2017

杭州洲际如杭州这座城市一样,愈发的靓丽,非常喜欢杭州洲际酒店周边的环境以及房间内的格局,尤其是行政酒廊的欢乐时光,是我最为喜欢,丰富的美食及安静的环境,让我有一个美好夜晚的开始。

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Home away from home

By

27 March 2017

Every time coming back to IC HGH has been great. This time was no exception. Front desk and club lounge staff service was excellent as usual.
Club lounge could have better selection and quality of food. Need to have better coffee but that is for all of china.
Only one minor issue, the "ledge" outside my window looks a bit weathered and worn. Needs to be maintained properly.
An excellent stay, will be back.

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软件硬件都不错

By

27 March 2017

club

都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!都不错,除了这个市调太繁琐!受不了啦!

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一次愉快的体验

By

27 March 2017

一直想过来评论,耽误了.
首先,在入住前约2-3天,我收到了酒店工作人员打过来的电话.请原谅我忘记了这位先生的姓名,但是,我非常感激.酒店的工作人员询问了我预计的到店时间,并且告知因为我的会员身份,会提供红酒,马卡龙和果盘,非常贴心.
房间里的咖机,我不太会使用,酒店的客房工作人员很快赶来,并且贴心的又带了几个胶囊.
酒店在钱塘江边,适合晨跑.
下次来杭州,还会入住.
谢谢你,杭州洲际酒店,其实,主要是这里的人,另一切才更美好!

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非常棒的体验

By

27 March 2017

platinumelite

每次入住洲际都有一种回家的感觉,无论是前台的wallace,宾客关系的nate,candice,Lawrance,sherry ,Lisa,delia 都给我非常好的服务与帮助,非常感谢这些帅哥美女的关怀。每次遇到问题都会得到高效周到的解决,处理结果都能令人满意。作为洲际的忠实会员,还会一如既往的支持杭州洲际

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一次不错的入住体验

By

27 March 2017

酒店外观很显眼,老远就能看到。大堂很大气,房间整洁。
床很舒适,早餐还可以。
入住前已经收到酒店宾客关系lisa的短信,安排的房间也不错。
相信下次还会选择入住。

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