Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

InterContinental OneThousand Island Lake Resort

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Hotel Reviews for InterContinental OneThousand Island Lake Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1171 reviews
95%
Recommend This Property

Ratings Breakdown

1171reviews

  • 5 Stars
    912
  • 4 Stars
    221
  • 3 Stars
    21
  • 2 Stars
    13
  • 1 Stars
    4

服务好

By

30 March 2017

club

酒店服务还是很好的,卫生各方面也不错。不过觉得作为五星级酒店,应该提供婴幼儿护肤品,既然都提供了婴儿床和儿童睡衣了。另外儿童俱乐部的水彩笔基本都是坏的,为了避免浪费,是否可以考虑更换掉坏的,留下好的,并不一定要更换全部。

Read More
Read Less

还是有待改善

By

29 March 2017

住过许多酒店,各种级别也住过,之前住过黄山太平湖皇冠,体验不错,所以去千岛湖旅行决定住统一集团的高级品牌洲际酒店。首先必须得说洲际酒店的员工们都是很热情认真的,这次千岛湖的景色也让人心满意足。但是,酒店套房的硬件居然出问题了,我住的两晚,每晚都因为梳洗间的灯关不了,导致我每晚必须凌晨一两点等工程部师傅来修开关才能睡。本来也不想老晚麻烦师傅来修,可是奈何设计时套房的梳洗间间和卧室之间只隔了一道透光的移门,而且射灯很亮,本来浪漫的设计让我和我太太相当糟心,床头也有一圈背景灯也关不上,师傅来说是控制器坏了,第一晚重启了下,系统恢复了,第二晚又坏了,这次修了半天都没修好,最后只能帮我把梳洗间的灯拆了。离开的那天,前台值班经理给了我一瓶酒店的红酒,当时人很多我担心影响其他顾客度假心情,没有多说,但是我希望特别是洲际这样的高档酒店的套房甚至其他房间,客人入住前先检查下是否有故障设备,而且套房那么多开关,能否做些标注,告知开关用途。另外房间的空开箱里具体哪一路线路能不能标注下,让检修的人能快速查明故障线路,减少维修时间。总之景色和员工真的nice,房间体验和睡眠质量真的很忧桑啊。ps:酒店的电影点播系统看一部电影卡死n次机顶盒,套房客厅电视亮度暗

Read More
Read Less

总体服务品质

By

29 March 2017

club

服务品质相对较好,床品相当舒适,行政楼层相对方便,唯一不足之处就是儿童游乐区域相对简陋、陈旧、有异味,望日后加以改善。

Read More
Read Less

环境好,硬件设施好

By

29 March 2017

club

感觉住在洲际很放松,感觉很舒适,让人很开心。在洲际有很好的睡眠和愉快的体验。下次有机会还会选择洲际。

Read More
Read Less

环境非常好,适合度假

By

29 March 2017

club

千岛湖洲际的内外环境真的很好 非常有度假的感觉 让人觉得很享受
只是酒店服务人员的工作思路还是比较呆板的 没有给顾客带来太多惊喜体验 作为一家定位不低的酒店 这一点上希望能有所改进

Read More
Read Less

环境美好

By

28 March 2017

club

总体服务亲和力强,主动服务意识强,入住舒适感强。唯一的儿童设施区域面积较小,设施不够多,儿童区域灯光过于昏暗。其他设施并未全部使用。外部环境非常好,清晨跑步散步,带小朋友周边随便走一走都是很美好的,沙滩吧很惊喜。

Read More
Read Less

床铺太软酒店卫生一般服务很棒

By

28 March 2017

club

酒店早餐吃出了虫子有点难受,床铺太软了,不太舒服,地板上灰有点明显,总体还是很好的空气好安静适合度假还会来的

Read More
Read Less

环境一流

By

28 March 2017

club

周围环境一流,清净舒适。
可以散散步的地方很多,娱乐节目也很多,健身、游泳等设施完备。
房间干净整齐,床垫偏软可能对某部分人不太喜欢。

Read More
Read Less

很好的体验

By

28 March 2017

club

整体非常超值,但个别地方有待改进。1.淋浴间房顶喷头需要清理。2.房间开关应标明用途。3.调整空调温度,但感受不到明显变化。

Read More
Read Less

心旷神怡的短期旅行

By

27 March 2017

雨天入住,住在山景家庭房,外面云雾缭绕,美。安静让人轻松愉悦。就是去的时候节气差了一些以后有机会再来体验水上配套的各种活动

Read More
Read Less

环境优美,服务周到

By

26 March 2017

platinumelite

洲际一直保持一贯的服务员水准。环境优美,景色独特,尤其是那段进入酒店的沿湖小道更是曲径通幽,十分惬意。唯一遗憾的是酒店的行政酒廊食物及酒类的数量和质量和酒店的总体形象严重不符,希望以后能改进。

Read More
Read Less

环境很好

By

23 March 2017

club

环境很好,但是服务品质不如昆明和拉萨的,感觉餐厅服务的比较懒散,还有苍蝇,门口接待的时候印象比较差,没有待客停泊

Read More
Read Less