Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

InterContinental OneThousand Island Lake Resort

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Hotel Reviews for InterContinental OneThousand Island Lake Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1388 reviews
95%
Recommend This Property

Ratings Breakdown

1388reviews

  • 5 Stars
    1084
  • 4 Stars
    254
  • 3 Stars
    28
  • 2 Stars
    15
  • 1 Stars
    7

整体映象

By

21 July 2017

club

酒店前台接待亲切,给人回家的感觉;中餐厅的食物非常好吃,由于我们去的时候已经是下午2点了,上菜速度有点慢,服务员还特地过来打招呼,让人感觉很舒服.

Read More
Read Less

非常好的度假酒店

By

21 July 2017

风景无与伦比,去酒店的那段十公里的路开车进去真的是赏心悦目,酒店客房也很不错,唯一觉得需要改进的就是卫生间有泛出异味。

Read More
Read Less

各方面都不错

By

21 July 2017

club

在入住前有告知会升级酒店住宿为套房,入住是很惊喜。前台服务很好,价格也不错。游泳池很美。酒店的活动也不错。然后中餐厅烧的还挺好吃的!

Read More
Read Less

网站信息不全面

By

20 July 2017

club

房型描述不准确,搞不清楚各种房型的差别,特别是在用APP 订的时候。 房型描述不准确,搞不清楚各种房型的差别,特别是在用APP 订的时候。

Read More
Read Less

总体很棒,早餐希望增加品种

By

20 July 2017

club

总体非常舒适,酒店员工的服务意识好,房间风景好,床垫和枕头非常舒服,提一点建议,希望增加5楼会员俱乐部的早餐品种及酸奶饮品的品质。

Read More
Read Less

服务一流

By

20 July 2017

club

每次见到服务人员,他们的脸上总是洋溢着微笑。如有需要的日常物品,打电话联络后,总是很快的送到。入住的工作人员更是体贴的提供的加床服务。客房的工作人员看到我们一家人,更是主动的提供了多一下的生活用品。很小的细节就能体现一切以客户至上的服务宗旨。已向朋友们推荐了。很棒的一次体验。

Read More
Read Less

酒店地理位置好,环境 服务一流

By

19 July 2017

club

第二次住洲际,感觉每个城市的洲际都有自己独特的风格特色,一贯的一流服务和环境,让家庭旅游变得更加有趣和难忘,选择洲际就是选择品质!

Read More
Read Less

床铺舒适,服务一流。

By

19 July 2017

club

千岛湖洲际度假酒店作为一家成熟的五星级酒店,以人为本,住客提出的问题都能一一解决,且态度非常友好,很好的体验。

Read More
Read Less

設施不錯,服務人員的培訓有待提高

By

18 July 2017

當問前台新的兒童樂園在哪裡,前台只有一個人知道
房間的浴盆不能蓄水,聯繫了客房服務,等了十分鐘才來,作為大使會員的升級房間,是否應該在客人入住前確認房間的所有設施?房間的一個電話不工作
雖然整體感覺還可以,但是對於很多的細節不甚滿意,感覺性價比稍微弱了一些

Read More
Read Less

一次总体还不错的入住体验

By

18 July 2017

club

酒店环境幽雅,客房装修有品位,员工服务热情,房间清洁工走廊相遇也主动问好,感觉很不错!
缺点是客房卫生间竟然没有换气系统,使用后味道很重,影响入住体验。还有作为一家度假酒店,娱乐项目太少,应该多开发一些湖里的水上娱乐项目,夏天大部分客人只能泡在小小的泳池里玩玩,实在有点无聊!

Read More
Read Less

换枕服务很好,可以选择适合的枕头

By

18 July 2017

club

换枕服务很好,可以选择适合的枕头,酒店里游泳池也很不错,既有室内的,也有室外的。室外环境好,室内的温度适宜。健身房也很不错,又提供冰毛巾,又提供矿泉水,服务也很好。礼宾服务也很不错,退房速度也很快。

Read More
Read Less

床铺舒适,服务一流

By

18 July 2017

club

窗外的风景优美,床铺舒适,服务一流,考虑周到,设施齐全,性价比颇高,是度假消暑的最佳场所,值得推荐。

Read More
Read Less