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InterContinental OneThousand Island Lake Resort

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Hotel Reviews for InterContinental OneThousand Island Lake Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1329 reviews
95%
Recommend This Property

Ratings Breakdown

1329reviews

  • 5 Stars
    1038
  • 4 Stars
    245
  • 3 Stars
    25
  • 2 Stars
    15
  • 1 Stars
    6

入住体验

By

24 June 2017

这应该是我住过的洲际体验最不好的一次了,第一天办入住的时候办了张大使卡工作人员说房间满了不能升级,第二天再给我升级,升不了就升不了吧。等了一个多小时才有房间,进去房间里面卫生都没打扫好,上一个客人遗留在mini 吧的面膜袋子都在,杯子还有房间乱七八糟的东西都没弄好,我也是一脸懵B。第二天总的来说还好吧,早餐也很棒。酒店很适合度假吧,周末玩两天还是可以的。

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酒店布置舒服

By

24 June 2017

club

客房内设计自然、大气、舒适。所处地理位置也很安静,客房服务员的热情得体、自然。本人的感觉是电梯内布置稍暗。也可能是出于经营方面的需要,和千岛湖镇上交通有点不便。

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床铺舒适,房间宽敞

By

23 June 2017

club

说说洲际的优点与不足。
优点:最满意的是服务,酒店每天会送2瓶水,知道我们有小宝宝后,会多提供2瓶。今天下午我们要退房了,打给前台让简单整理下房间即可,再放4瓶水。吃好早餐回来,房间打扫非常干净,房间放了4瓶农夫山泉,台盆边上放了3瓶。
大宝手上皮肤破了一点点(有点疼),询问前台要创口贴,很迅速提供,并且会多提供几张。
简单来说:有需要的地方,告诉酒店,都会尽量满足,并且挺重视。
酒店室内泳池有3个(其中一个温泉泳池,一个0.9米深),泳池不大,但很适合小朋友,小朋友可以玩2个小泳池。带上救生圈,也可以在大泳池。

酒店的早餐种类一般,中西都有,不算丰富。
不足:酒店的亲子乐园很小,并且由于在1层,空气较闷。除了画画室,还有一个房间可以玩海洋球,搭积木,弹琴等(都很迷你)。
酒店办理入住比较慢,基本要等1小时

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空调不舒适

By

23 June 2017

club

几乎感觉不到空调,到了夜里又很凉。员工对于停水的突发事件处理欠妥,协调工作不到位。早餐很丰富,味道不错。房间里没有开瓶器

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很喜欢

By

23 June 2017

非常好的度假酒店,吃的也不错。项链漏在房间也及时通知了。唯一的问题,那天停水了。另外退房的时候有点无秩序

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接待细心,服务到位

By

23 June 2017

club

之前暑假就带孩子们去过两次,这次是和同事一起去,下雨天出发比较迟,前台很人性地帮我把各种准备入住手续准备好,等我办入住只花了五分钟,以前白天人多至少20-30分钟。客房服务也很到位,打扫卫生很安静。推荐身边很多人来了哦!

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Good Hotel

By

22 June 2017

Staff is friendly. Food is good. I like the room and the view. Nice hotel.

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酒店舒适,礼宾服务非常好。

By

22 June 2017

club

礼宾服务周到,主动帮忙拿行李。前台服务周到,主动介绍酒店设施及服务。会员免费升级了景观房,但因为去到下午两点多,并没有景观房,一直等到下午四点多才有。酒店的因为订的是套餐,所以酒店赠送杨梅一篮和野餐食物。但杨梅一开始只剩下一篮,叫了工作人员留着,但在等房间期间被取走了,导致第二天才有。房间空间较大,虽然是落地窗但窗外景观一般,被树枝遮住了导致没有看到有千岛湖的支流。空间运用巧妙,装修简洁,原生态,但发现没有阳台灯,以及冲凉房地面有锈迹。酒店早餐丰盛,品质优良,服务态度良好。

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亲子休闲

By

22 June 2017

club

很适合全家休闲度假的酒店,工作人员热情,知道带宝宝出行,主动提供宝宝的床及宝宝的用品。在餐厅用餐,宝宝椅及时提供,餐厅的食物口味很棒!

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服务态度真心好

By

22 June 2017

club

酒店周围景色宜人,空气清新,恰逢杨梅采摘期,散步时摘几颗杨梅解解渴,酒店员工微笑服务令我十分满意,从第一次踏入也令人倍感亲切。

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整体很棒,细节仍需努力!

By

21 June 2017

club

最满意的是酒店工作人员的服务,细心,周到!酒店的设施很棒,但个人感觉在亲子这方面略显不足,更侧重于商务。订了两间房,有一间有明显的味道,望能改进。

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洲际能够代表千岛湖的美

By

21 June 2017

club

这是一家服务热情周到,令人宾至如归的酒店,带爸妈过来休闲很满意。入住的湖景房非常漂亮,能够充分代表千岛湖的美。

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