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InterContinental OneThousand Island Lake Resort

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Hotel Reviews for InterContinental OneThousand Island Lake Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1334 reviews
95%
Recommend This Property

Ratings Breakdown

1334reviews

  • 5 Stars
    1041
  • 4 Stars
    246
  • 3 Stars
    25
  • 2 Stars
    15
  • 1 Stars
    7

设施需及时维护

By

27 June 2017

club

因水管开裂,整个6、7、8楼全部马桶断水,住酒店至今,第一次遇到。。。。
上完厕所居然要自己用水桶来冲马桶。。。闻所未闻,虽然是客观条件限制,但是体验实在太差!

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千岛湖洲际

By

27 June 2017

platinumelite

地理位置及良好的服务,酒店多样性的娱乐活动,不断翻新的中餐厅菜品仍是值得入住千岛湖洲际酒店的原因。但由于2017年集团的会员政策更改,相比其他酒店集团性价比略低,官网的付费预订购买早餐或行政待遇都没有任何优惠,让订房渠道向价更低的第三方倾斜。毕竟通过第三方预订的同住家庭以相对官网便宜又含有早饭的房价嘲笑我们的滋味不太好受!
打扫客房的清洁人员在打扫客房时观察到我很喜欢喝客房赠送的绿茶,而袋泡茶一包未动,在补充备品时帮我留了3份绿茶,很贴心。并且只是在我随口提到此次是庆祝侄子生日入住,酒店很主动的送了应季的“杨梅节蛋糕”给我们意外的惊喜。

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环境优美,适合度假

By

26 June 2017

优点就是环境很好,前台戴眼镜的帅哥也很友好。
不满意的就是第一天办了大师卡不能升级,等了很久房间,进去以后卫生都没打扫好,很不舒服。其他的都还好吧。

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环境一流,客房舒适。

By

26 June 2017

club

洲际酒店整体设计让人难忘,将酒店与自然融为一体,景中有画,画中有景,美美的享受!整体管理也很到位,如果细节方面再做精致些会更上一层楼。祝越来越好!

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世外桃源的酒店

By

26 June 2017

club

床很舒服,景色无敌千岛湖景色,很迷人, 很安静,很适合安静的待着。房间面积很大,浴缸很有特色, 是一件比较出色的度假酒店,美中不足,楼下中餐厅比较鸡肋, 鱼头汤并没有惊艳到,有一次的汤甚至只是温热 凉的很快。

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入住体验

By

24 June 2017

这应该是我住过的洲际体验最不好的一次了,第一天办入住的时候办了张大使卡工作人员说房间满了不能升级,第二天再给我升级,升不了就升不了吧。等了一个多小时才有房间,进去房间里面卫生都没打扫好,上一个客人遗留在mini 吧的面膜袋子都在,杯子还有房间乱七八糟的东西都没弄好,我也是一脸懵B。第二天总的来说还好吧,早餐也很棒。酒店很适合度假吧,周末玩两天还是可以的。

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酒店布置舒服

By

24 June 2017

club

客房内设计自然、大气、舒适。所处地理位置也很安静,客房服务员的热情得体、自然。本人的感觉是电梯内布置稍暗。也可能是出于经营方面的需要,和千岛湖镇上交通有点不便。

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床铺舒适,房间宽敞

By

23 June 2017

club

说说洲际的优点与不足。
优点:最满意的是服务,酒店每天会送2瓶水,知道我们有小宝宝后,会多提供2瓶。今天下午我们要退房了,打给前台让简单整理下房间即可,再放4瓶水。吃好早餐回来,房间打扫非常干净,房间放了4瓶农夫山泉,台盆边上放了3瓶。
大宝手上皮肤破了一点点(有点疼),询问前台要创口贴,很迅速提供,并且会多提供几张。
简单来说:有需要的地方,告诉酒店,都会尽量满足,并且挺重视。
酒店室内泳池有3个(其中一个温泉泳池,一个0.9米深),泳池不大,但很适合小朋友,小朋友可以玩2个小泳池。带上救生圈,也可以在大泳池。

酒店的早餐种类一般,中西都有,不算丰富。
不足:酒店的亲子乐园很小,并且由于在1层,空气较闷。除了画画室,还有一个房间可以玩海洋球,搭积木,弹琴等(都很迷你)。
酒店办理入住比较慢,基本要等1小时

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空调不舒适

By

23 June 2017

club

几乎感觉不到空调,到了夜里又很凉。员工对于停水的突发事件处理欠妥,协调工作不到位。早餐很丰富,味道不错。房间里没有开瓶器

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很喜欢

By

23 June 2017

非常好的度假酒店,吃的也不错。项链漏在房间也及时通知了。唯一的问题,那天停水了。另外退房的时候有点无秩序

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接待细心,服务到位

By

23 June 2017

club

之前暑假就带孩子们去过两次,这次是和同事一起去,下雨天出发比较迟,前台很人性地帮我把各种准备入住手续准备好,等我办入住只花了五分钟,以前白天人多至少20-30分钟。客房服务也很到位,打扫卫生很安静。推荐身边很多人来了哦!

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Good Hotel

By

22 June 2017

Staff is friendly. Food is good. I like the room and the view. Nice hotel.

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