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  • 1 888 IC HOTELS
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Rated 4.7 out of 5 by 390 reviewers.
Rated 5.0 out of 5.0 by The Best Hotel in Hua Hin This is Frist time in IHG hotel Group. This hotel is The best in Hua hin area. everything was perfect! Excellent hotel. locations is Great. I was triple upgraded to Club Premier suite. This is Great!! The swimming pool was wonderful and had excellent service. The food was Good and the staff was excellent. August 30, 2015
Rated 4.0 out of 5.0 by スタッフの対応について たった3日間の滞在でしたが、対応が非常に良く、すぐに顔を思い出せるスタッフが何人もいます(英語すらほとんど出来ないので、名前は覚えられなかったのですが)。 時期的に子供がかなり多く居たのですが、うちの2歳の娘に対しても非常に積極的に話しかけて下さり、とても楽しく過ごせました。 但し、清掃?メンテナンス?スタッフは挨拶をしても全く返答の無い人が多く、良い方も居ましたが、少しガッカリしました。レベルの高いスタッフが多いので余計に落差を感じてしまいます。裏方のスタッフの接客力がもう少し上がれば、もっと良いホテルになるのではないでしょうか。 August 28, 2015
Rated 3.0 out of 5.0 by 環境整齊乾淨 環境整齊乾淨,整體體驗舒服,服務人員親切,但早餐員工不佳,游泳池很美麗,美中不足海水有水母,讓我們不敢下水游泳,我們必須走到公共海灘游泳很不方便 August 28, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service. Nice stay with the hotel. Good breakfast and pool side service. Large and clean room with quality bath kit. A place to be when you want a great holiday. August 27, 2015
Rated 5.0 out of 5.0 by 一流的酒店 一流的服務 此次住宿的是一樓, 且推開落地窗即可使用泳池. 住宿此房型讓我有Villa的感受, 又可享受飯店其他的設施, 不會單調無聊. 最後一餐在飯店的海邊餐廳使用, 這頓飯吃得非常愉快, 食物美味, 服務人員親切, 讓我們全家享受到愉快的氣氛. August 24, 2015
Rated 4.0 out of 5.0 by Nice experience with some flaws The hotel presentation is very nice, with good facilities: pool very nice, beach maintained well, gym okay. The room is very nice with great amenities and furnishings all to the point. Staff is friendly and courteous. The manager was quite helpful with our problems. However, the scheduled power shortage during our stay was quite serious but no advance notice was give before arrival and no substantial compensation was offered. Overall the service team can do better: breakfast orders should be checked more carefully, house-keeping can be more attentive, problem-solving skills can improve. The English communicative ability of the general staff is a bit lacking; only Club Lounge butlers and service staff can communicate with us about our problems without any difficulty. The hotel is undergoing some engineering work currently and more attention should be made when workers enter guest room premises without disturbing the guest. August 24, 2015
Rated 5.0 out of 5.0 by Beautiful hotel Breakfast was the best out of the 3 hotels I have visited in the last month. Room was spacious as I was upgraded automatically. The only drawback was the concierge service. The gentleman was a bit impatient when we had questions which might appear "dumb" to him. Otherwise, the entire experience was excellent. August 21, 2015
Rated 3.0 out of 5.0 by No improvement I wonder if the hotel owner and the management have ever been fully aware of the state of the hotel in terms of its service. The facility looks good but the quality of service is that of a three star hotel. It was our first visit since 2011. Nothing has been improved since. When we checked-in, the room was not ready despite the fact that we arrived there at the normal check-in time and that I am a member of its loyalty program (platinum ambassador). My nephew who checked in earlier had to wait for their suitcases for more than 1 hour. It was delivered only after my interventions. On the second day, the room was not cleaned on time. It was done only at 3 PM after my wife's strong complains. When we checked out, no body came to pick up our suit cases. The staff in the restaurants do not clear our dishes quickly. Anyway they are not attentive. When I complained the overall performance of the hotel, the staff was a little defensive and kept saying that she would look into it and improve. I don't blame the staff. I do blame the hotel management who continue to fail to provide the service up to the international standard. I assume that professionalism is lacking at the all levels. August 20, 2015
  • 2015-08-31T11:40:43.147-05:00
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InterContinental Hua Hin Resort

  • 33/33, Petchkasem Road
  • Hua Hin , 77110
  • Thailand
  • Front Desk +66-32-616999

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, French

Pet Policy

Animals are not allowed except service animals
  • Local Time

    12:05 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM
    • Evening Reception Desk Open

    Currency

    • Thai Baht ฿ (THB)

    Accessibility

    • 1 Room(s) with Accessibility Standards
    • Parking