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InterContinental Kansas City At The Plaza

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Hotel Reviews for InterContinental Kansas City At The Plaza
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 1282 reviews
83%
Recommend This Property

Ratings Breakdown

1282reviews

  • 5 Stars
    745
  • 4 Stars
    242
  • 3 Stars
    138
  • 2 Stars
    97
  • 1 Stars
    60

Nice place but promises broken

By

17 November 2017

club

Expectations for this hotel fell well below my standards. When a problem,is reported it should be solved, not set aside for another time. I solved the ice machine problem by going to a different floor, but had to walk in an exit staircase. Kids room with no working faucet should have been fixed immediately. Although they could have moved to another room they had requested adjoining rooms for kids and were promised it would be fixed by the next morning. Never was fixed.

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