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Kansas City At The Plaza

WELCOME TO

Kansas City

Concierge Photo Concierge Signature
Melanie Riley
Lead Concierge

Insider Tips

LOCAL CULTURE

COUNTRY CLUB PLAZA

The Spanish architecture mirrors that of beautiful Seville, Spain, which is Kansas City's sister city.
LANDMARK ELEGANCE AT KANSAS CITY’S BEST ADDRESS
This luxury hotel is a modern landmark in Kansas City, the City of Fountains. Just steps from the hotel, the Diana and Cherubs fountain greets you at historic Country Club Plaza, where Seville-inspired architecture houses exclusive boutique shopping over 15 blocks. This luxury hotel in Kansas is well appointed, offering beautifully designed suites, an outdoor pool and elegant Oak Room Bar where guests can enjoy stunning views of the Plaza and live music five nights a week.

Guest Reviews

Hotel Specific Offers
Terms & Conditions
Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    The Oak Room Restaurant offers breakfast, lunch, and dinner seven days a week. Enjoy attentive service and a great view of the Country Club Plaza ...
  • Amenities & Services

    Our fitness centre is open 24 hours so you can work in a workout whenever it works for you. We offer a range of cardiovascular equipment, free wei...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Kansas City At The Plaza
  • 401 Ward Parkway
  • Kansas City , MO , 64112
  • United States
  • Front Desk +1-816-7561500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

Contact hotel for details
Pet Fee $25.00 per night
  • Local Time

    12:05 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service Animals Allowed
    • 15 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.0 out of 5 by 271 reviewers.
    Rated 3.0 out of 5.0 by Great Staff Short and sweet, our last stay was not a very good experience. A variety things led to this but the staff was courteous and professional and took great care of us. The location is great, the views are good, and the staff is exceptional. I would only recommend upper floors though, lower floors can be very noisy. 26 February 2014
    Rated 5.0 out of 5.0 by Oak Room The Oak Room is the right combination for dining and socializing. 26 February 2014
    Rated 1.0 out of 5.0 by HORRIBLE Experience at KC Intercontinental on Plaza This hotel stay was a horrible experience and I have been an extremely loyal IHG customer for years. The room was to be prepared for my family's arrival as I called 3 times in advance to make sure of this. This trip was for my wife to get away and relax before having a very serious surgery. Upon arrival, the room was not prepared, I was not recognized as a priority club member, let alone as a platinum member. We left the room at 11:00am the next morning and returned at 10:00pm to find the room hadn't been cleaned or attended to in any manner. When I called to tell the manager on duty about this and that the trash was overflowing, dirty towels were still on the bathroom floor, the beds were not made and we were out of all toiletries, her response was that I must have put the "do not disturb" sign out. I never put the "do not disturb" sign out during the entire weekend! I then had to go to the front desk and ask to speak to the manager on duty. After waiting about 5 minutes, she finally came forward. I, again, went through all the mistakes that had been made and her response was "what should I do about that?". I was floored with the lack of professionalism and attitude. We also had to request a blanket and was told there was an extra in the closet. After checking again, and confirming there wasn't, they said they didn't know if they could find one! After about 45 minutes, a gentleman showed up with a ratty dirty looking blanket draped over his shoulder. Unbelievable! I will not be staying at this IHG property every again and may not remain a loyal customer. I don't recommend this property to anyone. The facility is also very outdated in decor and the beds very uncomfortable for the price and location. 17 February 2014