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InterContinental Kuala Lumpur

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Hotel Reviews for InterContinental Kuala Lumpur
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 1273 reviews
89%
Recommend This Property

Ratings Breakdown

1273reviews

  • 5 Stars
    766
  • 4 Stars
    330
  • 3 Stars
    89
  • 2 Stars
    50
  • 1 Stars
    38

Something special and convient

By

23 April 2017

It's very nice when your expectations are exceeded and on this visit it was one of those experiences
While only there for a couple of days we managed to do everything we wanted in comfort and will a little time down the road shopping
Just as the rain started to poor down - there was the intercontinental bus saving our dry cloths
It was a very pleasant visit and the ambassador program benefits keep me happy to keep choosing the intercontinental as one of my favourites. A great example of a quality hotel

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Exceptional service all round!

By

23 April 2017

club

We were warmly welcomed and greeted right from the beginning. The staff are very professional and yet remain friendly at all times. They were very attentive and prompt to all our requests. Overall, we had a very enjoyable and memorable stay.

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relaxing stay

By

21 April 2017

thank you, it was a nice and relaxing stay with a perfect service

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Excelent staff

By

19 April 2017

platinumelite

Comfortable bed and great service. The lifts are slow and some are not operating.

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great relaxing stay

By

18 April 2017

a very relaxing stay over Easter,

great service

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Great Experience

By

17 April 2017

club

I had no issues whatsoever. From check-in to check-out I had a great experience.

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Mixed experience

By

17 April 2017

club

The hotel is very up to date, clean and mostly comfortable. The staff was exceedingly pleasant and tried to help where they could.
The two problems I had were with the lack of hot water in the shower - evidently a limiter in the handle that prevents scalding. The trouble being that it gets cool at best. No problem with the hot water in the tub so I took baths rather than showers.
The second problem was with the air conditioning. Even setting the temperature to 30 degrees celsius would not keep the room from being very cold. The only solution was to turn it off.
Although the price was really reasonable, other hotels in the area are just as reasonable and don't have these problems.

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Great vacation

By

15 April 2017

club

Great location and staff. Near KLCC. Subway station is across the street. Free shuttle to KLCC is convenient.

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Pleasant stay

By

14 April 2017

platinumelite

Comfortable rooms, lovely city pool, staff service let down overall experience.

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Perfect Experience

By

11 April 2017

Friendly staff, good location (just around 8 mins walk to KLCC and very close to the underground station).
Although I use the reward points redemption for the stay, manager still offer an upgrade of the room.
Really appreicated about that.
Overall, highly recommended!

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Very professional in all areas

By

10 April 2017

club

The hotel is professionally run and we had no problems during our stay. Made use of breakfast pool and gym and all good. Hotel is located a few minutes walk from KLCC and very close to the metro so easy for getting around.

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物有所值,地理优越

By

10 April 2017

club

酒店的感受符合心理预期,舒适安静的环境可以给人提供一个良好的休息体验,地理位置甚为优越出行方便。早餐可以更多元化和精致一些。

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