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InterContinental Alliance Resorts The Palazzo Las Vegas

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Hotel Reviews for InterContinental Alliance Resorts The Palazzo Las Vegas
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1301 reviews
93%
Recommend This Property

Ratings Breakdown

1301reviews

  • 5 Stars
    971
  • 4 Stars
    212
  • 3 Stars
    45
  • 2 Stars
    50
  • 1 Stars
    23

Morning coffee

By

27 May 2017

platinumelite

The only thing missing from the experience of staying at the Palazzo is a morning cup of coffee ... without having to get "presentable" to go out to get it or to wait for room service to deliver. A coffee maker in the room would truly complete the package.

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the stay was pleasant.

By

26 May 2017

platinumelite

- 11am of checking out time is ridiculous
- cargo assistant took much longer than expectation

otherwise, the stay was pleasant.

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清潔な部屋

By

26 May 2017

部屋は清潔で広くベッドも枕も最高でしたが、泊まった部屋がエレベターホールの近くでうるさかった。
二日目のベッドメーキングが来なかったことは残念でした。

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Incredible elegant and comfortable suites!

By

25 May 2017

club

Great property, elegant and comfortable suites. Marvelous restaurants, fun casinos, professional and corteous staff.
Loved it!

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Excellent, as always

By

25 May 2017

Highly recommend for all Vegas stays! And try the Prestoge option. Well worthwhile.

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Great pool and suites

By

24 May 2017

club

The suites and pool area were great. The staff was friendly and professional.

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Comfortable bed

By

24 May 2017

One of the best hotel sleeps in a long time. Pillow was wonderful very low noise level.

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Great Time!!

By

24 May 2017

club

Customer service was impeccable! When an issue did present itself, the problem was solved quickly and professionally.

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Very nicely appointed room.

By

22 May 2017

platinumelite

My favorite part of the Palazzo Hotel was our room. I enjoyed my pool view as well as the spaciousness of the room.

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Terrible customer service

By

22 May 2017

Booked two rooms on the same floor, I am a spire elite member as well. Upon arrival hotel refused to put us on the same floor unless I paid an extra 40 dollars.

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Awesome and Fabulous Property

By

19 May 2017

Las Vegas indeed still retains its charm, opulence and hospitality. And, The Palazzo has it all. Perfect location by the Strip, great views and impeccable service. Kudos and if I am back in Vegas, it will always be my first choice.

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IHG Platinum Elite status not well regonzised by hotel staff

By

19 May 2017

platinumelite

As a member of IHG Platinum Elite tier still need to pay the internet access fee.

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