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InterContinental Alliance Resorts The Palazzo Las Vegas

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Hotel Reviews for InterContinental Alliance Resorts The Palazzo Las Vegas
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1190 reviews
93%
Recommend This Property

Ratings Breakdown

1190reviews

  • 5 Stars
    887
  • 4 Stars
    193
  • 3 Stars
    40
  • 2 Stars
    48
  • 1 Stars
    22

Great hotel let down by staff

By

25 March 2017

platinumelite

Customers are king. Great location let down by shoddy desk staff who behave in an argumentative and superior manner. Also book direct not through agent as the hotel would not reward my stay points!!!!

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Comfortable bed and great service!

By

25 March 2017

platinumelite

Everything about this hotel screams over the top. Amazing people and the entryway is gorgeous.

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Excellent staff!

By

23 March 2017

I stay in Vegas often and this is my first visit to the Palazzo/Venetian. I have to say the level of customer service we received at these properties far exceed that of others. I was very impressed with everyone I encountered and how knowledgeable and friendly they all were. I am not extremely easy to impress.

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Weeekend get-away

By

23 March 2017

club

Nice stay at a well done property. Plenty of good things to experience. If unsure where to start the try Bouchon.

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Overall great experience

By

21 March 2017

platinumelite

The suite was spacious and the furnishing were extremely comfy. Would definitely come back again and take advantage of all the other amenities (pool, spa, restaurants) on my next trip.

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big room and comfortable sofa. Housekeeping is also very good and high

By

21 March 2017

platinumelite

like it a lot. It has a big room and comfortable sofa. Housekeeping is also very good and high quality. I stayed at three nights and the room is quiet although outside is noisy.

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Great service

By

21 March 2017

Since we arrived until we left, the staff was very helpful and nice. The suite room is amazing and great views.

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Palazzo

By

21 March 2017

platinumelite

Roomy but the noise at night bothered me it is like a party held laughing sound that I can heard that just next door from them the staff is friendly and the pool and spa I used are all nice and easy to go easy to access to the Las Vegas strip and the casino is nice

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前台服務員需要實習

By

20 March 2017

platinumelite

前台服務員對酒店知識了解不夠全面, they need study more about the hotel, before they can server customer.

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Wonderful experience

By

19 March 2017

All of the staff members were extremely nice, our room was exquisite and we enjoyed the dining and shopping.

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Impressive resort

By

19 March 2017

First time visiting Las Vegas and was fortunate to stay at the Pallazzo.
Resort was very impressive, very clean and had a plethora of food options for every budget.
Staff was very friendly and attentive.
Will definitely visit again.

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Exceptional room

By

19 March 2017

club

THIS HOTEL HAS EVERYTHING!! Excellent customer service, in room dining service. My husband and I really enjoyed ourselves.. We recommend this hotel and we will be coming back.

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