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InterContinental London Park Lane

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Hotel Reviews for InterContinental London Park Lane
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 1088 reviews
90%
Recommend This Property

Ratings Breakdown

1088reviews

  • 5 Stars
    784
  • 4 Stars
    165
  • 3 Stars
    62
  • 2 Stars
    43
  • 1 Stars
    34

An excellent experience all round.

By

23 April 2017

We stayed two nights in the Intercontinental on Park Lane. It is a perfect location for exploring central London and the staff were outstanding in every way. We received a warm welcome and the room was very comfortable. We thoroughly recommend this hotel and we will always choose IHG as they have never disappointed us.

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Not well organized, billing mistake

By

23 April 2017

platinumelite

The hotel didn't deliver us the interconnecting room, although they promised. Also, they mistakenly charged my credit card for over $500. After I called twice, they finally fixed the problem.

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Bad Service with small room

By

23 April 2017

platinumelite

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Financial people to smart

By

22 April 2017

Having paid my stay with redeemed points and cash is unbelivable. The Hotel didn't had the right to charge my Credit Card as my Reservation was made with redeem points.

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Best hotel

By

22 April 2017

Do not hesitate if u have money to book your stay here

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OUTSTANDING

By

22 April 2017

I stayed at the hotel when receiving an MBE at Buckingham Palace, it made the special occasion even more memorable. The staff were truly outstanding, I just wish I had taken their names to mention them specifically. We also had afternoon tea and champagne after the palace, I can't recommend this enough, they even made me a cake to celebrate the event. The whole experience from arrival to departure was exceptional. We had our elderly parents with us and our 2 son's; they loved it.

The staff make it better than a 5 star hotel.

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Brilliant stay

By

21 April 2017

I thoroughly recommend. We had a fabulous stay and the staff were discreetly attentive and excellent with my young son. We were made to feel welcome

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地理位置一流

By

20 April 2017

酒店位置很好,标准的英式早餐,就是房间小了点。。。下午茶也很不错,下次应该会带父母一起来住,旁边就是海德公园,吃完早餐散散步还是很惬意的

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Lovely location and great staff

By

20 April 2017

Lovely hotel, gorgeous rooms in a great location. Only minor negative was I didn't find the mattress to comfortable, but that is more personal preference . Highly recommend this hotel

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Could Do MUCH Better

By

18 April 2017

platinumelite

Ad a Platinum Ambassador, I am more convinced than ever to stay with Starwood--my amenity including bottled water--arrived in day 2 if my stay. There is no real access in an appreciative way to the Club Lounge based on loyalty. The positives? Close to the Piccadilly Line Metro and great restaurants.

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Good location in Westminster Area

By

17 April 2017

club

The location is close to Hyde Park and Westminster. It's a higher end neighborhood if you like that. Great areas to shop and eat within walking distance. Get the breakfast. It's a nice buffet.

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質問の対応はよかったですよ。

By

15 April 2017

club

ロケーションは最高でした。1泊だけだったので、いろいろな付帯施設を使うことはできませんでしたが、次回の香港での宿泊の際には是非使いたいと思います。

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