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  • 1 888 IC HOTELS
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WELCOME TO

London

Concierge Photo
Oscar Fernandez
Senior Concierge

Insider Tips

LOCAL CULTURE

COSMOPOLITAN

London has always attracted all nationalities due to the richness of its culture, the diversity of its society and its vibrant economy. The tolerance of the people living here has helped the city become a melting pot of ethnic groups: currently over 300 different languages are spoken in London. Be aware of the cultures around you and respect their ways.
LONDON HOTEL ON HISTORIC PARK LANE
Steeped in history, this London hotel was once the site of a royal residence. Now the epitome of contemporary elegance, the hotel is located just steps from Hyde Park and in view of Buckingham Palace. Enjoy people watching in our chic lounge or escape to our full-service spa. Savour the menu at Theo Randall’s, voted the ‘finest Italian in London’ or try Cookbook Café offering a fresh, seasonal menu. Bike the Serpentine or stroll the South Bank, from County Hall to Borough Market.

Guest Reviews

GET REWARD NIGHTS FASTER

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Dining at InterContinental London Park Lane is a real highlight of any stay. From the award-winning Italian cuisine offered up by Theo Randall at h...
  • Amenities & Services

    Spa InterContinental, located on the 1st floor, features state-of-the-art facilities and an expert team of therapists, the luxurious spa offers inn...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental London Park Lane

  • One Hamilton Place
  • London , W1J 7QY
  • United Kingdom
  • Front Desk +44-207-4093131

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, Czech, German, Greek, English, Spanish, French, Italian, Japanese, Dutch , Polish, Portuguese, Romanian, Russian, Turkish, Chinese

Pet Policy

Assistance dogs welcome.
  • Local Time

    5:59 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Pound Sterling £ (GBP)

    Accessibility

    • Service animals allowed
    • 8 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.5 out of 5 by 650 reviewers.
    Rated 5.0 out of 5.0 by Always a great choice I have stayed at this hotel multiple times. I have chosen to return so many times because of its great location, great facilities and overall service. On my most recent stay, I came back with my father who is older and does not have much experience with international travel. At one point, my father went to the Front Desk on his own trying to exchange currency through the hotel. My father does not having experience with such matters and the associated costs. The staff said that, although they could perform such a service, it was in his best interest to just withdraw currency through a nearby ATM. It might sound like a simple gesture but I was very pleased with the staff's guidance. It probably would have been easier for them to just do as my father asked but they took it upon themselves to act in the best interests of their guest (even if that guest didn't realize it). I will be staying here again whenever I can on future trips to London September 2, 2015
    Rated 5.0 out of 5.0 by Best service On my very special day my birthday my husband and I stayed at the park lane hotel . I would tell all my friend and family how the staff looked after Us Both made me feel very welcomed All the staff made us feel so at home . The meals where really excellent both evening and breakfast . Thank you all. Ellen and Malcolm August 30, 2015
    Rated 3.0 out of 5.0 by Disappointing Stay in one of my favorite locations I've been frequenting this property over the last 15 years on business and pleasure and have made it my "go to" property whenever I'm in London. Unfortunately, I was disappointed during this last stay for the following reasons: 1. I recognize that as a Spire Royal Ambassodaor member I get upgrades if available but was disappointed that traveling with my young family (wife and two young boys 7 and 3) we were put in the smallest room I've ever stayed in that location!! 2. I used my points to pay for 3-night stay and I wrongly assumed that I should be recognized for my loyalty to the IHG group 3. I accepted the fact that there were no upgrades available and didn't complain one bit upon check-in which was done very professionally 4. I didn't appreciate the facts that our toilet amenities (shampoo, body wash, etc.) wasn't replenished after our first night and we completely ran out on our last night forcing us to wait for it to be replenished after we got back to our room late on our last night 5. Minibar wasn't replenished throughout the stay 6. I provided my feedback on all of the above to the night manager (Ben?) on my last night in an effort to ensure that my feedback is taken seriously and was surprised that upon checkout no one tried to even offer any acknowledgement or apology for my inconvenience during my stay. I would have booked two separate rooms if my kids were old enough as I have enough points to do so but I couldn't and in all honesty I don't think that members of my status shouldn't have to feel sorry or be punished for using my points towards a family vacation. I have been treated in a much better and appropriate way in many intercontinental properties across the world even when booking using reward nights. Finally, I would like to commend the rest of the staff, bellboys, porters, wait staff, bar men, and concierge for their superb hospitality fitting the Intercontinental name. It's unfortunate that I'm going to reconsider my future choice of properties in London due to my last stay. August 28, 2015
    • 2015-09-04T10:15:04.864-05:00
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