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InterContinental Los Angeles Century City

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Hotel Reviews for InterContinental Los Angeles Century City
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 1039 reviews
88%
Recommend This Property

Ratings Breakdown

1039reviews

  • 5 Stars
    694
  • 4 Stars
    193
  • 3 Stars
    67
  • 2 Stars
    48
  • 1 Stars
    37

Great Views and Comfort from the Heart of Los Angeles

By

22 July 2017

The Intercontinental in Century City is situated is a very safe and convenient location, connecting Hollywood to LAX right beside the grandeur Beverley Hills. I was warmly welcomed by the staff who assisted in my luggage, check-in and explaining all the elements of the hotel.

The room was very conveniently located on the 26th floor which had incredible views from Downtown LA to Hollywood with the plus of an outdoor dining table and a sunbed. The room was quite comfortable and there is no criticism in any of the aspects of hygiene nor quality, which I must say is quite difficult usually for me to say. The details of the room: under the bed, hangers, bathrobe preparation, the order of the toiletries, etc. was superb. However, considering international travelers universal electricity converters or other language TV channels is of no harm and should have been considered to an extent.

Breakfast was alright and did not fascinate me, while the staff were outstanding in both character and service. The bar in the lobby has a great ambiance.

My only comment about the hotel is the concierge service. Their local knowledge was great, however from the start of my stay I have asked them to get me a car rental that I would like to take towards the end of my stay to head to Las Vegas for 3 days but they went all silent on me even when I followed up two days later. It is a pity in my opinion as the staff were very nice but seemed to be either stressed out, disoriented or simply did not care.

Keeping in mind, I do not rate hotels based on concierge services, this hotel scored a 9.15/10 in my personal scaling, and is highly recommended for all those coming to LA whether for work or leisure purposes.

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Great Hotel

By

20 July 2017

platinumelite

A truly comfortable hotel. Simple elegance. Quiet. The hotel's greatest asset is it staff. Cannot fault the place. Everyone was so helpful and made one feel a valued guest. The concierge desk went to considerable lengths to find out specific information for us. The restaurant provided a range of more unusual and tasty dishes. Great service.

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Stay in century city

By

18 July 2017

platinumelite

Nice property, close to many good restaurants. Very helpful staff at front desk

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Weekend in LA

By

18 July 2017

InterContinental can be a home away from home. Very friendly staff and nice property. Great to use as a base while in LA.

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Excellent service

By

17 July 2017

platinumelite

Intercontinental has always excelled when it comes to service and this stay was no exception. Good location and nice rooms.

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Ottima scelta

By

13 July 2017

Un albergo che mi ha soddisfatto.
L'area è principalmente destinata ad uffici, ma complessivamente mi è piaciuto essere lì.
Camera spaziose e comode, un pò scarse le amenities in bagno ma nel complesso ottima camera, bella e buona colazione, bel centro fitness anche se un treadmill era rotto.
Ci tornerò!!

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Perfect place of peace

By

12 July 2017

In the midst of Beverly Hills is a peaceful getaway with class. There isn't anything you could want or need they cannot provide. Our yearly retreat.

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Comfortable Room Setting and Fantastic Guest Treatment

By

10 July 2017

LOVE THIS Property
LOVE THIS Property
LOVE THIS Property
LOVE THIS Property
LOVE THIS Property
LOVE THIS Property

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Great service

By

10 July 2017

platinumelite

Excellent Customer service,guest friendly and best location

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L.A. Dreaming

By

09 July 2017

club

Lovely, historic hotel used in many movies and Red Carpet events. Well located with no traffic issues.
Terrace was delightful for lounging in the sun, room was totally complete!

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Tremendous hotel

By

08 July 2017

club

Stayed at the IHG in LA with the family on vacation and had a tremendous stay. The suite worked out perfectly for us. Huge bathroom, great balcony view and very comfortable bed. Loved it!

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Staff

By

06 July 2017

Adye at front desk was very helpful in extending my check out as we were flying back to Australia late that night

Concierge team of James and Hector were fantastic.

Bar staff were superb - cordial and knowledgeable about drinks options for a teetotaller like me

And your Bell Desk staff that have been with the hotel for nearly 10 years (despite management changes) - HOLD ON TO THEM!! They made our stay special.

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