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InterContinental Lusaka

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Hotel Reviews for InterContinental Lusaka
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 319 reviews
92%
Recommend This Property

Ratings Breakdown

319reviews

  • 5 Stars
    181
  • 4 Stars
    99
  • 3 Stars
    19
  • 2 Stars
    8
  • 1 Stars
    12

food

By

18 July 2017

club

Good and fresh local bream at the restaurant, done the way it should be done

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General comments

By

17 July 2017

Staff have a good customer care, helpful and kind. The rooms are clean and comfortable. Good food especially breakfast.

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Mr

By

17 July 2017

The Intercontinental Hotel is conveniently placed to serve a business traveler it has a shuttle and a wifi in the shuttle. Will always prefer intercontinental .

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Staff

By

13 July 2017

club

Sempre premuroso e gentile 24/7.
Ho utilizzato il servizio di concierge per organizzare una visita alle Victoria Falls ed il tour operator scelto dall'Hotel è stato anch'esso eccellente,

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Excellent customer experience

By

12 July 2017

club

compared to other hotels I have stayed my experience is among the best

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Mr shakanungu

By

12 July 2017

club

It was comfortable bed and clean room. When had a swimming pool issue and brought it up with the assistance manager when checking out. She suggest option and we both came to the agreement of points on my membership card. So I found the all stay quite very good and good stuff team.

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Lusaka My experience

By

10 July 2017

A great place to stay whether for business or leisure. Always enjoy the friendly staff. A warm welcome always awaits me from the airport up to the hotel.

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Great overall in

By

04 July 2017

The hotel is home away from home the standard has remained excellent and conducive to business the staff are friendly and do their best to meet all expectations.

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Rooms

By

04 July 2017

They need to upgrade the rooms for the kind of money

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Small bed and smoking area

By

02 July 2017

club

Initially, I was given a room with a small single bed in a smoking area. I complained about it the following day and was moved to a better room with a bigger bed, non-smoking and could change the air-condition within the room.

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Good hotel - excellent staff

By

01 July 2017

club

Staff were attentive. gave good service and I would recommend. I love the swimming pool but weather being so cold... I could not enjoy the pool. I wish it was heated.

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Great hotel if you experince the club lounge

By

26 June 2017

platinumelite

The staff in the club lounge really are phenomenal.
Clara in the lounge is really the best and she goes the extra mile for the clients

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