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InterContinental Madrid

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Hotel Reviews for InterContinental Madrid
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 908 reviews
93%
Recommend This Property

Ratings Breakdown

908reviews

  • 5 Stars
    659
  • 4 Stars
    173
  • 3 Stars
    49
  • 2 Stars
    13
  • 1 Stars
    14

Excelent as always

By

24 June 2017

For the last two decades I have been staying, in every visit to Madrid, in the Intercontinental Castellana Madrid. Excellent service , excellent people. Always going the extra mile to help us and to make feel us at home. Is our home in Madrid.
Thanks

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Lovely stay

By

23 June 2017

A very wonderful well furnished quiet hotel with a wonderful staff

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Great staff

By

23 June 2017

Friendly, welcoming and knowledgeable staff, no stuffiness. Delightful service, great hospitality.

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Excelente estancia

By

23 June 2017

Excelente atencion de todo el personal en todas las areas que hace una estancia mas placentera y con ganas de volver los felicito

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Madrid Intercontinental

By

23 June 2017

club

Staff and service always good, good food for dining and comfiortable. Great location

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Why I loved my stay in Madrid

By

23 June 2017

My Birthday in Madrid
Thanks to Florencia's kindness and Victor's professionalism we had a great stay. They are both on my Christmas card list. The lounge was great. Please tell Florencia and Victor that we really appreciated our stay thanks to them.
Viva Espagna

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Good Location, but Expensive

By

22 June 2017

platinumelite

Good location, but quite prices for the amenities offered. I believe you will easily find better value for a luxury holiday stay in Madrid

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Excelente servicio

By

19 June 2017

Excelente atencion y servicio desde la llegada, y todo el personal, especialmente los del Club Intercontinental.
Buena comida. Cuarltos limpios. Aire acondicionado funciono muy bien (hacia calor en Madrid en esos dias).
Ambiente agradable.

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June 4th 2017 Intercontinental Madrid

By

14 June 2017

club

From the moment I arrived to checkout. Throughout the hotel the staff was professional respectful and friendly. The quality of the room was top notch.

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櫃台服務品質差

By

14 June 2017

對於住戶交代的事物沒有傳承給下一位的接班人員,造成對客戶的困擾。
對於住戶交代的事物沒有傳承給下一位的接班人員,造成對客戶的困擾。
對於住戶交代的事物沒有傳承給下一位的接班人員,造成對客戶的困擾。

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personnel trés aimable, petit déjeuner exceptionnel

By

09 June 2017

Mon séjour aurait pu être très agréable si la chambre coté rue était mieux insonorisée.
Personnel aimable, petit déjeuner exceptionnel

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Dr. Eng

By

08 June 2017

Hotel staff/ specially the one by the reception are so lazy, never consider customers quiries

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